Jobs at Illumio

Senior Sales Engineer responsible for developing enterprise customer relationships, presenting and demonstrating Illumio cybersecurity solutions, supporting proof-of-value activities, and advancing deals through the sales cycle. The role connects customer business objectives to technical solutions, supports partners, contributes security thought leadership, and provides product feedback. Success is measured by revenue attainment, customer adoption, cybersecurity expertise, and sales effectiveness.

Serve as a strategic technical advisor to enterprise customers using Illumio’s cybersecurity and segmentation platform. Guide onboarding, adoption, optimization, operationalization, health reviews, risk mitigation, executive reviews, and renewal or expansion readiness. Translate platform telemetry, support trends, and customer feedback into actionable recommendations, coordinate escalations, and partner with Customer Success, Professional Services, Support, Sales, Engineering, and Product Management. Travel up to 30% for customer engagements and related business activities.

Develop and nurture technical and executive customer relationships, present Illumio cybersecurity solutions, conduct discovery, deliver demos and proofs of value, and support enterprise sales cycles. The role also contributes to thought leadership, partner enablement, customer advocacy, and trade shows while applying expertise in cloud, containers, infrastructure, security frameworks, Windows, and Linux.

Own marketing analytics, funnel reporting, campaign attribution, dashboards, and data architecture connecting marketing activity to pipeline and revenue. Manage lead-to-opportunity processes, data quality, taxonomies, and marketing technology integrations across Salesforce and related systems. Deliver insights, executive reporting, QBR support, process improvements, and automation recommendations while partnering with Marketing, Sales, Channel, Finance, and IT.

Lead architecture and evolution of large-scale distributed systems for Illumio’s cloud security platform. Define technical strategy across engineering organizations, design scalable and resilient backend services, establish engineering standards, and guide decisions involving cloud-native systems, microservices, messaging, data platforms, and orchestration. Mentor senior engineers, resolve complex reliability and performance challenges, evaluate emerging technologies, and align technical direction with product and business objectives.

Design, deploy, and optimize scalable cloud architectures and distributed systems. Collaborate with product, engineering, and DevOps teams to develop secure, highly available cloud solutions. Use AWS, Azure, or GCP alongside Kubernetes and containerization technologies. Improve fault tolerance, disaster recovery, monitoring, and performance while troubleshooting operational and security issues.

Leads and grows backend engineering teams building scalable cloud services and AI platform capabilities. Drives architecture and execution for distributed systems, microservices, APIs, event-driven systems, and AI services across AWS, Azure, and GCP. Shapes AI roadmaps involving LLMs, agents, RAG, and model infrastructure while establishing reliability, security, observability, and operational excellence. Mentors engineering leaders, manages planning and staffing, and partners cross-functionally to deliver enterprise SaaS capabilities.

Lead and grow backend engineering teams building scalable cloud services and AI-powered platform capabilities. Drive architecture and execution for distributed systems, microservices, APIs, event-driven applications, and cloud-native workloads across AWS, Azure, and GCP. Shape AI initiatives involving LLMs, agentic workflows, RAG, and model serving. Establish reliability, security, observability, and operational standards while mentoring engineering leaders and partnering cross-functionally on strategy, planning, staffing, and delivery.

Provides strategic technical account management for enterprise cybersecurity customers. Leads customer initiatives involving Zero Trust and Illumio deployments, offers architectural guidance and best practices, conducts health checks, manages escalations, advocates for customers, gathers product feedback, and tracks project health. Requires 5–10 years supporting SaaS enterprise software, strong cybersecurity expertise, enterprise security deployment experience, and willingness to travel approximately 30%.

Build and manage long-term customer relationships while providing technical guidance for cybersecurity, Zero Trust, and Illumio initiatives. Lead customer engagements, health checks, escalations, architectural recommendations, product feedback, adoption efforts, and project reporting. The role requires strong enterprise security expertise, communication skills, and experience supporting SaaS software. This is a home-office-based position requiring approximately 30% travel for customer visits, plus occasional training and conference travel.

Owns enterprise sales across named SLED accounts in the Western and Mountain states. Responsibilities include territory planning, prospecting, developing new opportunities, leading virtual teams and partners, managing complex subscription and multi-year deals, forecasting accurately, engaging C-suite stakeholders, and driving land-and-expand strategies. The role focuses on selling cybersecurity and cloud software to large public-sector, education, and local government accounts.

Owns enterprise data engineering and analytics initiatives using Microsoft Fabric and Power BI. Responsibilities include building and supporting data pipelines, transformations, semantic models, reports, data agents, governance, security, monitoring, migrations, and production support. The role partners with business teams to translate requirements into scalable, secure, governed analytics solutions and supports the Domo-to-Fabric migration.

Own People Operations support for Engineering, Product, and CX across the employee lifecycle. Manage onboarding, employee changes, leaves, offboarding, records, inquiries, and reporting. Lead the global contingent workforce program, including vendor relationships, compliance, access governance, and worker lifecycle processes. Support U.S. immigration and global mobility activities, coordinate with counsel and internal partners, and improve scalable people processes using Workday and Microsoft Fabric.

Senior Sales Engineer responsible for developing technical and executive customer relationships, presenting cybersecurity solutions, delivering demos and proof-of-value engagements, and supporting enterprise sales cycles. The role connects customer business outcomes to Illumio’s breach containment platform, assists partners, contributes thought leadership, and advocates for customer needs. Candidates should have enterprise pre-sales experience, cloud-native and cybersecurity knowledge, Windows and Linux administration skills, strong presentation abilities, and familiarity with scripting, APIs, security frameworks, and cloud technologies.

Drive commercial and mid-market sales growth by exceeding territory quotas, developing regional sales strategies, building partner relationships, generating and qualifying pipeline, delivering product demonstrations, managing accounts, and advising C-suite customers on cybersecurity and Zero Trust solutions. The role requires strong cybersecurity market knowledge, partner selling experience, executive relationship management, CRM discipline, and willingness to travel 20–50%.

Own and evolve the marketing technology ecosystem across Marketo, Salesforce, 6sense, Qualified, and AI platforms. Build integrations, workflows, automations, and AI-powered capabilities; improve lead and account processes; prototype and scale new technologies; and define the MarTech roadmap. Partner with Marketing, Sales, Revenue Operations, IT, and Data teams to deliver scalable solutions that accelerate campaigns, reduce manual work, improve funnel performance, and generate pipeline.

Leads global Talent Acquisition operations, programs, transformation, and AI-enabled workflow strategy. Owns the Talent Acquisition operating model, automation and agent portfolio, governance, analytics, early-career recruiting, vendor strategy, budgets, and executive reporting. Partners cross-functionally with People, IT, Security, Privacy, Legal, Finance, and business leaders while managing a distributed team and driving adoption, accountability, candidate experience, and continuous improvement.

Develop and own containerized microservices for a distributed, multi-tenant cybersecurity platform. Build real-time data and telemetry pipelines using Go and SQL, deploy services on Kubernetes and public clouds, and manage the full software development lifecycle. Responsibilities include system design, implementation, testing, deployment, operations, customer-focused requirements refinement, and mentoring junior engineers and interns.

Manage enterprise Windows and macOS endpoints, Microsoft 365 services, identity and access systems, security controls, automations, integrations, and ServiceNow configurations. Administer Intune, Jamf Pro, Okta, PowerShell, and Microsoft security tools while improving operational efficiency. Provide advanced troubleshooting, executive white-glove support, Zoom Rooms and conference room AV support, and escalation management for complex technical issues.

Supports the Account Development Representative team by optimizing prospecting workflows, building outbound cadences, documenting best practices, improving sales technology efficiency, piloting AI-assisted prospecting, reviewing MQL quality and scoring, and re-engaging stale opportunities. Partners with ADR leadership, marketing, and account executives to improve pipeline quality and team productivity.