Jobs at Illumio

Own paid digital marketing across EMEA and APAC, planning and optimizing campaigns across Google, LinkedIn, programmatic, and Reddit. Manage regional budgets, pacing, performance reporting, localization, data privacy compliance, and alignment with field marketing and sales. Adapt campaigns to local buying behavior, cultural nuances, competitive conditions, and market-specific requirements while sharing regional insights with the global campaigns team.

Leads product vision, strategy, and roadmap for Illumio Insights, a SaaS security analytics platform. Owns advanced threat detection, behavioral analysis, investigation, response workflows, AI/ML capabilities, and ecosystem integrations. Partners with engineering, customers, field teams, and strategic partners to define requirements and validate product-market fit. Oversees competitive positioning, enterprise product delivery, and product manager development while advancing Illumio’s detection-and-containment platform.

Lead end-to-end management of enterprise customer escalations: triage, route, coordinate cross-functional teams, drive RCA and corrective actions, produce executive updates and escalation metrics, and improve escalation processes to reduce repeat incidents.

Lead a global platform engineering team to design, build, and deliver scalable cloud-native SaaS platform services. Define platform strategy, ensure architecture correctness and compliance, manage releases and milestone gates, collaborate with cross-functional leaders, grow technical talent, and influence long-term product and technical strategy.

As a Sr. Escalation Engineer, you will support clients by troubleshooting issues, providing solutions, and enhancing product reliability through technical feedback and documentation updates.

Leads multiple engineering teams of 9+ engineers and managers, owning end-to-end delivery of cloud-based, distributed full-stack products. Responsibilities include technical design, roadmap planning, stakeholder and program management, engineering excellence, hiring, mentoring, cross-functional alignment, and production operations. The role requires hands-on expertise in scalable cloud services, APIs, data platforms, CI/CD, databases, testing, and Agile development across global teams.

Lead expansion and upsell programs for existing SaaS customers: build campaigns (email, in-product, ABM, events), partner with Sales and Customer Success to identify upsell triggers, design sales plays, package new modules, run experiments, and own expansion metrics and conversion performance.

Staff Engineer responsible for quality engineering and automation for a multi-cloud micro-segmentation platform. The role designs functional, API, UI, integration, performance, scalability, and chaos testing; builds automation frameworks and regression suites; validates distributed systems across AWS, Azure, and GCP; investigates defects; and owns CI/CD quality gates, release readiness, resilience, and fault-tolerance testing.

Manage enterprise customer success across onboarding, adoption, renewals, and expansion. Build strategic adoption roadmaps, monitor account health, conduct executive business reviews, establish trusted executive and technical relationships, coordinate cross-functional support, address product gaps, and document customer use cases and value outcomes. The role requires strong cybersecurity or enterprise SaaS familiarity and Mandarin Chinese and English fluency.

Lead East region sales for Illumio, driving enterprise cybersecurity software revenue and profitability. Build and coach a high-performing field sales team, close new Fortune 1000 business, exceed team quotas, engage C-suite stakeholders, manage forecasting and CRM processes, and travel up to 25%.

Define and optimize the product-led growth web trial and marketplace experience. Map prospect journeys, drive trial-focused launches, create sales enablement and product assets, gather market and competitive intelligence, and partner with demand generation, product, sales, and cross-functional teams to accelerate time-to-value and adoption.

Support design and production of brand and marketing assets across campaigns, web, social, and internal channels. Maintain and apply brand system, work in Figma, assist with layout, imagery, iconography, and production tasks. Collaborate with designers, writers, and cross-functional partners, incorporate feedback, iterate quickly, and build a diverse portfolio while receiving mentorship.

Create high-impact motion work for brand and marketing campaigns, translating complex cybersecurity concepts into clear animated stories. Develop concepts, storyboards, animatics, and polished animations across digital ads, social, web, and product explainers. Define motion design system, support video workflows including audio integration, manage multiple projects, collaborate cross-functionally, and iterate based on feedback to build scalable in-house motion capability.

As a Sr. Sales Engineer at Illumio, you'll build relationships with customers, present solutions, conduct demos, and align sales activities with business outcomes across various platforms.

Drive People Systems and Analytics roadmap for Workday and Microsoft Fabric; build dashboards and actionable insights for workforce planning; establish data governance and audit readiness; manage compliance (GDPR, CCPA, SOC2, SOX); lead cross-functional system rollouts, user enablement, and continuous process improvement across HRIS and connected tools.

Develop and implement distributed microservices for security insights in cloud environments. Mentor junior engineers and ensure high-quality software delivery.

Manage and improve multi-cloud infrastructure (Azure, AWS, GCP); design, deploy, and automate cloud services using IaC; build CI/CD pipelines; monitor performance; support incident response and root-cause analysis; implement cloud security best practices; drive automation and mentor junior engineers.

The Regional Sales Director will lead sales initiatives in target accounts, create territory plans, build partner relationships, and forecast client objectives.

Design and implement containerized microservices in Go for a distributed, multi-tenant cloud telemetry and security platform. Own architecture, development lifecycle, operations, testing, and mentor junior engineers while partnering with Product Management to deliver secure, scalable features.

Lead reliability, scalability, and performance of cloud-based systems (AWS/Azure). Monitor production, handle on-call incidents, run releases and hotfixes, perform root cause analyses, implement cloud security controls, and drive automation and continuous improvement across infrastructure and services.