Jobs at illumifin

Lead Technology FP&A including weekly/monthly forecasting, annual budgeting, FinOps and TCO analysis, KPI and variance reporting, project financial performance, cost optimization, headcount/capex/opex reporting, and financial modeling for technology investments; present results to executives and improve reporting through automation.

The Compliance Analyst investigates written insurance complaints and unauthorized PII/PHI disclosures, prepares responses for complainants, regulators, clients, and leadership, and mitigates privacy risks. The role also reviews legal documents, manages litigation holds, maintains policies and procedures, tests the CREW compliance system, triages assignments, mentors associate analysts, and supports audits, records requests, training, and continuous improvement.

Conducts scripted telephone interviews with long-term care insurance applicants, collecting health history and lifestyle information for underwriting. Documents responses accurately, asks follow-up questions, redirects conversations when needed, and completes interviews within productivity and quality standards. Requires frequent telephone and computer use, accurate documentation, basic troubleshooting, and a current LPN license.

Conduct scripted telephone interviews with long-term care insurance applicants, collect and accurately document health history and lifestyle information for underwriting, ask follow-up questions, redirect conversations as needed, and complete interviews efficiently while meeting productivity and quality standards.

Processes policy owner service activities, including billing inquiries, billing changes, group payment allocations, premium research, and escalated requests. Contacts groups, enrollees, producers, clients, and internal departments to resolve issues and obtain information. Supports team training, participates in client meetings, and helps ensure procedures are followed while meeting service standards and deadlines.

This role involves conducting per diem visits to assess clients' cognitive and health status, requiring flexible scheduling and independent work.