Jobs at illumifin

Conduct scripted virtual interviews with long-term care insurance applicants, collect and accurately document health history and care needs, enter data for underwriting/claims, handle complex intake calls, meet quality and production targets, and follow compliance policies.

Conduct scripted telephonic interviews with long-term care insurance applicants, accurately document medical and lifestyle history for underwriting, meet productivity (85%) and quality (96%) targets, and complete interviews per department guidelines in a professional, distraction-free environment.

Conduct scripted telephonic interviews with long-term care insurance applicants, accurately document health and lifestyle history, meet productivity and quality targets, and use basic computer systems to support underwriting.

This role involves conducting per diem visits to assess clients' cognitive and health status, requiring flexible scheduling and independent work.

Evaluate and render eligibility decisions for long-term care and chronic illness claims per policy and client guidelines. Communicate with claimants, providers, and teams; verify provider licensure and services; document claim activity; create plans of care and complete chronic illness certifications while meeting quality, production, and compliance standards.