Teams at IKNOWHOW SA

Maintain automation and reporting using Microsoft technologies, administer Microsoft Cloud services, and support cloud migration, modernization, and digital transformation initiatives. The role also involves technical documentation, operational procedures, and collaboration on outsourced software and robotics projects.

The IT Business Analyst will intake, assess, prioritize, and analyze business demands across business units. Responsibilities include gathering requirements, documenting functional specifications, process flows, use cases, and user stories, supporting solution design, preparing functional test scenarios, validating delivered functionality, and collaborating with stakeholders, developers, and QA. The role also contributes to project workshops, user validation, documentation maintenance, and improving business analysis practices.

Develop and test API services, orchestration flows, integration adapters, data transformation handlers, and automated deployment scripts. Support environment provisioning, onboarding, integration testing, performance testing, defect resolution, and hypercare activities across banking product projects. Provide on-call warranty support and resolve integration incidents. The role requires backend development, middleware integration, CI/CD, containerization, automated testing, observability, and strong collaboration.