Teams at IKNOWHOW SA

Handles customer requests and inquiries, logs and tracks issues through resolution, provides basic service guidance, and collaborates with internal teams on complex problems. The role requires excellent Greek communication, patience, courtesy, organization, attention to detail, teamwork, eagerness to learn, and basic computer skills. Prior customer service, call center, or sales experience is advantageous but not required.

Quality Engineer responsible for banking and financial-services testing, automation and regression optimization, event-driven architecture testing, SIT planning, UAT coordination, defect triage, and cross-module integration. The role collaborates with architecture, development, business, and vendor teams; mentors distributed QA teams; supports microservices and workflow testing; and applies GenAI to test design, analysis, reporting, and productivity.

Design and develop Java/Spring Boot backend services, microservices, REST APIs, and event-driven integrations for cybersecurity applications. Integrate SIEM and SOAR platforms, security analytics, AI/ML outputs, IAM, network, and infrastructure controls. Build incident management, response orchestration, enforcement, authentication, authorization, audit, and verification services. Contribute to architecture, data models, testing, documentation, and collaboration with cybersecurity, AI/ML, and systems engineering teams.