IKG Benefits Overview

Supports inside and outside sales teams by managing customer accounts, processing quotes and orders, handling inquiries and complaints, expediting shipments, maintaining CRM and customer records, and providing product information. Coordinates order entry, invoicing, returns, credits, logistics follow-up, and customer service while identifying opportunities to advance into an inside or outside sales role.

Manage full-cycle recruiting for industrial and manufacturing roles, including sourcing, screening, interviewing, hiring coordination, background checks, onboarding, and compliance processes. Partner with hiring managers, maintain applicant tracking systems and talent pipelines, manage job postings, monitor recruiting metrics, prepare reports, and build relationships with external recruiting partners and educational institutions. This is a six-month contract with potential full-time conversion.

Develops regional sales through lead generation, customer relationship management, product demonstrations, territory forecasting, sales reporting, marketing events, payment collection, shipping coordination, and post-sale support. Maintains customer satisfaction, identifies new business opportunities, coordinates merchandise and service delivery, and trains new sales employees. Requires a high school diploma, preferably a bachelor’s degree in business administration or marketing, and substantial sales and management experience.