Teams at Ikano Retail

Lead IKEA Singapore's end-to-end search performance across SEO, SEM and Generative Engine Optimisation. Develop and execute search strategies, optimise site content and technical SEO, manage SEM campaigns, strengthen AI-driven search visibility, analyse customer search behavior and performance, and partner with selling, marketing and global teams to drive traffic, conversions and commercial growth.

The Customer Relations Officer ensures a positive shopping experience for IKEA visitors, manages queries, and oversees children’s safety and store cleanliness.

The Loyalty Communications Specialist develops campaigns and communications to engage IKEA Family members, using data insights to drive loyalty and customer value.