Teams at IDT

Assist in managing the Salesforce instance for Net2phone, including configurations, automations, user support, and workflow management. Engage with cross-department teams to improve CRM processes and maintain system integrity.

Provide post-installation tech support for Business VoIP customers, troubleshoot issues, and enhance customer engagement through effective communication and problem-solving.

Execute and scale paid user acquisition campaigns across channels (Google, Meta, TikTok, Snapchat, Reddit, X). Optimize toward CPI/CPA/ROAS, analyze full funnel from impression to downstream conversions, run creative A/B tests, collaborate with designers, and experiment with new channels and AI tools to grow app users for Boss Money and Boss Revolution.