Teams at IDT

The Senior Account Manager will manage and grow key wholesale telecom accounts in Asia, ME, and Africa, focusing on margin growth, strategic partnerships, and performance optimization through effective negotiation and market analysis.

The Tier 1 Tech Support Representative (VoIP) provides initial technical support for VoIP systems, addressing customer inquiries, and troubleshooting software and hardware issues through remote desktop tools.

Assist in managing the Salesforce instance for Net2phone, including configurations, automations, user support, and workflow management. Engage with cross-department teams to improve CRM processes and maintain system integrity.