Jobs at IDnow

Supports Munich office operations and an upcoming relocation, including contractor and supplier coordination, deliveries, furniture assembly, cleanliness, safety compliance, and management of two locations. Serves as an on-site employee contact and contributes creative ideas for internal events, community activities, workplace engagement, and communications. The role is part-time, requires regular on-site presence, and involves coordinating post-move reinstatement and maintenance work.

Design, implement, and maintain scalable integrations and AI-driven workflows across cloud, SaaS, and internal systems. Build GitLab CI/CD pipelines, provision AWS infrastructure with Terraform, develop automation and middleware (Node.js/Python), manage MCP Node.js servers, and integrate ML/LLM services into data pipelines. Collaborate across teams, ensure secure, well-documented integrations, and participate in code reviews and performance tuning.

The Product Manager will own the product lifecycle, drive customer migrations, define KPIs, manage roadmaps, and support migration to a new platform while ensuring compliance and collaboration with various teams.

Lead and scale the Customer Success function for enterprise clients, owning NRR, churn prevention, and expansion. Manage and coach CSMs, build scalable CS processes and playbooks, standardize reporting, drive cross-functional collaboration with Sales, Product, and Marketing, and champion the customer voice to influence product and commercial strategy.

Write clear, technically accurate B2B product communications (EOL notices, product updates), partner with Product Managers, support Customer Advisory Board logistics and materials, and align messaging with Marketing and Customer Growth teams across European markets.

Provide L1-L3 support and maintain internal IT systems for a distributed team: manage Windows and Linux workstations, Active Directory/LDAP, Azure/O365, internal tools (JIRA, Confluence, GitLab), network/firewall/wifi administration, participate in cross‑team projects, and implement security and infrastructure improvements.

As a QA Automation Engineer, you will develop automated tests for Web, API, and Mobile, integrate them into CI/CD pipelines, and collaborate with teams for product quality assurance.

As a Senior QA Engineer, you will ensure the quality of AI/ML-powered identity verification services through automated testing, collaborating with software engineers and data scientists.

Design, build, and maintain scalable Java backend microservices for an identity verification platform. Contribute to architecture, optimize JVM performance, develop RESTful APIs, write tests, work in cross-functional Agile teams, and mentor junior developers.