Jobs at IDEO

Leads creative technology initiatives that use software, AI, hardware, and emerging tools to prototype human-centered products, services, and experiences. Responsibilities include rapid prototyping, exploring emerging technologies, translating technical possibilities into meaningful opportunities, collaborating with multidisciplinary teams and clients, and contributing to IDEO’s creative technology practice. The role may involve software, electronics, sensors, physical computing, fabrication, robotics, and connected products, as well as helping bring technology-enabled concepts to market.

Supports the day-to-day operation and culture of IDEO’s Chicago studio through calendaring, hospitality, logistics, supplies, meeting and event coordination, and workplace preparation. The role welcomes clients and visitors, coordinates travel logistics, resolves room and catering conflicts, develops vendor relationships, and creates on-brand experiences. It requires strong organization, prioritization, empathy, resilience, and a hands-on approach in a fast-paced, in-person creative environment.

Supports IDEO’s London business development pipeline by qualifying opportunities, coordinating proposals and client meetings, managing CRM data, tracking sales KPIs, conducting market and client research, and supporting lead generation, account planning, and pitch development. The role collaborates with design, leadership, marketing, legal, and finance teams to progress new and existing client work.

Lead multidisciplinary interaction design projects from research and framing through prototyping and delivery. Set design direction, create digital and physical experiences, explore conversational and agentic UX, and use Figma, code, and AI-assisted tools to prototype and test ideas. Manage project plans, resources, and milestones; facilitate client collaboration; present design narratives; mentor designers; and contribute to proposals. The role requires strong human-centred design, accessibility, usability testing, stakeholder management, and interaction design craft.

Architect technical systems for digital products and AI experiences, build production-quality prototypes using real data, models, and integrations, and advise clients on technology choices. The role involves designing APIs, data models, agentic systems, guardrails, and scalable architectures; collaborating with product, design, and research teams; coaching designers; creating reusable tools; supporting proposals; and communicating technical recommendations to executives and engineering leaders.

Lead multidisciplinary teams to turn ambiguous business problems into viable products, services, and ventures. Conduct market, competitive, and financial analysis; synthesize insights into strategic narratives; design business models, experiments, and go-to-market roadmaps; facilitate client alignment and drive execution from concept to scaled outcomes.

Lead visual storytelling across brand, digital product, motion, and environmental experiences. Collaborate with multidisciplinary teams to translate research and strategy into high-fidelity deliverables, prototypes, and brand systems. Advocate for craft excellence, contribute to client-facing presentations, and iterate across exploratory and polished work to communicate user stories and strategic intent.

Lead visual direction across brand, product, interaction, motion, and environmental design. Guide multidisciplinary teams from research through prototyping and client storytelling, create visual systems and prototypes, mentor designers, and ensure high-quality visual communication across diverse projects and mediums.

Lead visual interaction design across projects, translating human-centered insights into interaction models, prototypes, and production-ready interfaces. Collaborate with multidisciplinary teams to craft polished digital experiences across mobile, web, AR/VR, AI, and physical-digital systems while advocating for visual excellence and iterative experimentation.