Jobs at Icertis

Leads end-to-end solution advisory execution for Icertis’s public sector business. Responsibilities include developing technical win strategies, leading complex pursuits, managing deal progression and pipeline health, building and coaching an advisory team, creating go-to-market playbooks, differentiating contract management solutions, aligning offerings with government compliance requirements, representing the company externally, and influencing product and services roadmaps.

Provides Level 3 technical support for UK government customers, diagnosing complex application issues and delivering code-level fixes. Responsibilities include workflow and UI updates, report creation, database scripting, integration configuration, hotfixes, patches, upgrades, knowledge-base content, CRM process improvement, and go-live support. The role requires collaboration with development teams, customer engagement, on-call participation, and support for critical systems.

Drive go-to-market strategy and execution for Icertis and SAP solutions. Own messaging, positioning, sales enablement content, field training, event representation, demand generation, and content effectiveness metrics. Collaborate with Marketing, Alliances, Sales, Product, Solutions, and GTM teams across geographies, industries, and personas. This individual contributor role requires strategic judgment, strong storytelling, independent execution, and effective use of AI-powered tools.

Leads Icertis’s global SAP partnership strategy, executive alignment, joint go-to-market programs, co-sell initiatives, pipeline governance, and field enablement. The role develops joint value propositions, manages partnership agreements, coordinates cross-functional teams, and uses AI-enabled tools to improve partner engagement, sales effectiveness, and commercial growth. It has no people-management responsibilities and may be based in Germany or London.

Supports go-to-market strategy and execution for Icertis products targeting public-sector customers. Develops messaging, positioning, presentations, technical briefs, sales enablement materials, campaigns, product launches, and field onboarding. Collaborates with Product Marketing, Marketing, Sales, and Product teams; tracks timelines, deliverables, content effectiveness, and go-to-market metrics. Represents the company at trade shows and other events.

Leads new business sales across the UKI and Nordics region for Icertis’s AI-powered contract intelligence platform. The role is responsible for driving revenue growth, developing go-to-market strategy, building customer and partner relationships, and leading regional sales execution. The description provides limited additional role-specific details.

Develop audience-first, top-of-funnel content across written, video, social, research, and emerging formats. Translate expert and executive insights into compelling stories, use audience and performance data to guide content strategy, optimize for search and AI discovery, apply AI tools to improve production and repurposing, and refine content based on engagement results.

Provides technical leadership for enterprise-scale, cloud-native applications and AI-driven platforms. Defines architecture vision and roadmaps, designs scalable solutions, leads initiatives from architecture through delivery, and advises customers and stakeholders. Oversees architecture and code reviews, technical escalations, engineering standards, mentorship, product quality, reliability, performance, and AI adoption. Evaluates emerging technologies and provides strategic architectural oversight across products and teams.

Architects and leads large-scale multi-cloud infrastructure and SRE initiatives across Azure, AWS, and GCP. Responsibilities include cloud architecture, Kubernetes and AKS operations, reliability engineering, observability, automation, security, disaster recovery, performance optimization, cost management, incident response, and technical project delivery. The role provides leadership for mission-critical 24x7 SaaS environments and partners with engineering, security, customers, and cloud providers to resolve complex technical issues and improve platform resilience.

Lead large-scale site reliability initiatives across Azure, AWS, and GCP to improve SaaS performance, availability, scalability, and cost efficiency. Manage Kubernetes and container platforms, build infrastructure automation and CI/CD workflows, enhance observability and automated recovery, support cloud-native application deployments, collaborate with cloud providers, and mentor junior engineers. Apply SRE, DevOps, IaC, monitoring, and AIOps practices in mission-critical 24x7 environments.

Leads Icertis' corporate communications, public relations, media relations, executive visibility, paid media, internal communications, and social media strategy. Oversees external PR agencies, develops integrated communications plans, creates compelling narratives from complex technology concepts, and partners with marketing and HR teams to align external reputation with employee communications and engagement.

Advises General Counsel, CLOs, and legal operations leaders on contract transformation, legal innovation, compliance, risk management, and AI-driven contract intelligence. Leads executive workshops, supports enterprise sales opportunities, develops ROI cases, provides legal expertise for solution design and RFPs, influences product strategy, and represents Icertis at industry events. The role collaborates cross-functionally with Sales, Product, Engineering, Marketing, Services, and Customer Success, with travel up to 30%.

Provides executive-level legal technology advisory services to General Counsel, CLOs, and legal operations leaders. Advises customers on contract transformation, AI-driven contract intelligence, governance, compliance, risk management, and legal innovation. Supports enterprise sales opportunities, develops ROI and business cases, contributes to solution design and RFPs, influences product strategy, and represents Icertis at industry events and customer engagements.

Lead internal and corporate communications while managing LinkedIn and Instagram strategy. Responsibilities include writing newsletters, leadership messages, employee communications, and All Hands materials; maintaining editorial calendars; supporting company announcements; creating social content; leading employee advocacy; monitoring engagement; and using performance insights to refine messaging and channel strategy.

Advise senior financial-services executives on strategic enterprise software deals, translating contract and industry challenges into business cases, value frameworks, and transformation roadmaps. Build banking and financial-services playbooks, lead executive workshops and industry events, develop customer communities, and influence product and AI-enabled solution strategy. Demonstrate enterprise software and use AI in daily research, analysis, and customer preparation.

Leads customer engagements for Icertis’s AI-powered contract intelligence platform. Advises enterprise legal teams, translates contract and LegalOps needs into platform solutions, coaches customers on adoption, develops AI playbooks and prompts, and provides product feedback. Helps build and scale the Legal AI Center of Excellence while managing stakeholder relationships, customer engagements, and best practices.

Lead customer engagements for Icertis’s Legal AI Center of Excellence. Advise enterprise customers on legal and operational needs, configure AI-powered contract review playbooks, develop prompts, coach users, and drive product adoption. Translate legal concepts into structured AI guidance, provide product roadmap feedback, and help build scalable Legal AI processes and best practices. The role requires commercial contract expertise, customer-facing communication, stakeholder management, and strong AI and technology fluency.

Own and evolve the organization’s B2B marketing database strategy, quality, governance, enrichment, segmentation, compliance, and activation. Partner with Marketing, Sales, MarTech, IT, Analytics, and Enterprise Systems to improve CRM and marketing automation data flows, automate cleansing and validation, and support data infrastructure for advanced analytics and AI-driven marketing.

Leads architecture and development of AI-enabled .NET and React applications for an enterprise contract management platform. Manages engineers through the software development lifecycle, mentors developers, drives code quality, testing, CI/CD, security, performance optimization, and technology integration. Collaborates with product, data science, and UX teams to deliver scalable features, assess technical feasibility, and meet enterprise and GovCon compliance requirements.

Partners with senior business leaders to translate strategy and workforce data into people decisions. Leads workforce planning, organization design, talent reviews, succession, performance, rewards, retention, employee relations, change adoption, and annual HR processes. Uses people analytics and AI-enabled tools to identify workforce risks and opportunities, coaches leaders, coordinates HR specialist teams, and delivers integrated people solutions across a global or matrixed organization.