Jobs at Ibero American Action League

Supervise daily IT operations across agency locations, including helpdesk service delivery, infrastructure monitoring, endpoint management, asset inventory, vendor coordination, documentation, reporting, and operational projects. Lead and develop technical staff, manage escalations, monitor service levels, coordinate resources, identify risks, and improve IT processes. Support enterprise Microsoft technologies, networking, servers, wireless systems, VPN, backups, and cybersecurity best practices.

Conducts Medicaid and Social Care Network health-related social needs screenings, verifies eligibility and consent, documents billable services, and connects members with community resources or Enhanced Care Management. Performs outreach, eligibility assessments, referrals, case closure or transitions, and accurate data entry while maintaining confidentiality and handling sensitive topics empathetically.

Conducts Health-Related Social Needs screenings, verifies Medicaid and SCN eligibility, obtains consent, documents services, and connects members with community resources or Enhanced Care Management. Performs outreach, eligibility assessments, referrals, case closure, and Medicaid reimbursement submissions while maintaining confidentiality, accuracy, and compliance with HIPAA and program requirements.

Processes accounts payable transactions, codes invoices, maintains vendor files, issues checks, verifies and records donations, reconciles bank and payment processor records, performs general ledger reconciliations, and supports month-end close activities. The role also provides backup accounts receivable support, safeguards confidential information, and handles special projects independently under the Controller’s supervision.

Supervise and train prevocational program participants, develop and implement individualized pre-vocational plans, maintain records, coordinate with families/providers, ensure compliance with state/federal standards, assist cafe operations (customer service, prep, opening/closing), track attendance and payroll, and complete required billing and reporting.

Conduct HRSN screenings, confirm Medicaid eligibility and consent, document Medicaid-billable services, accept referrals, perform outreach, complete eligibility assessments, connect members to community resources or Enhanced Care Management, and track/submission of screenings and reimbursement units.

Provide case management for migrant families in Monroe County: connect clients to housing, healthcare, education, employment, legal and community resources; coordinate financial and housing assistance; conduct outreach, orientations, home visits, and documentation to support family stabilization and long-term integration.

Conduct pre-billing documentation reviews to ensure billing readiness, compliance, and accuracy. Identify missing or non-compliant documentation, track and follow up on issues, perform sampling audits, prepare audit reports, trend data to identify risks, support HCBS Life Plan compliance, and collaborate with Finance, Quality, and Compliance to recommend improvements and training.

Coordinate and monitor community habilitation services for individuals with intellectual and developmental disabilities. Ensure person-centered plans comply with OPWDD regulations, supervise and schedule staff, conduct field visits, track service utilization, document progress, provide advocacy and link clients to resources, and report to supervisors and directors.

Support implementation and administration of the Ibero Business Center program, assist Spanish- and English-speaking entrepreneurs with business planning, training, outreach, cohort facilitation, database tracking, and organizing the program's pitch competition. Travel regionally between Buffalo and Niagara and work flexible hours.