Teams at i3 Verticals

Provides front-line technical support for proprietary software used in government system implementations. Troubleshoots and resolves application issues, escalates unresolved problems, documents support activities, analyzes gathered information, maintains client and team relationships, and deploys and trains clients on software applications and updates. The role requires strong technical, troubleshooting, communication, customer service, prioritization, and multitasking skills.

Leads platform engineering strategy and a hands-on technical team across AWS and Azure. Owns the internal developer platform, Terraform and Scalr infrastructure-as-code ecosystem, reference architectures, technical standards, compliance controls, vendor relationships, platform KPIs, and multi-cloud consistency. Provides architecture leadership, reviews infrastructure and application code, drives modernization, develops engineers, and partners with Solution Architecture, Cybersecurity, and Service Operations on reliability, observability, security, and continuous improvement.

Sell SaaS solutions to public sector clients across a Mid-West territory. Generate new logo revenue, develop territory strategy, build trusted client and partner relationships, manage opportunities in CRM, coordinate pre- and post-sales teams, create proposals, and meet monthly, quarterly, and annual targets. Role requires significant travel and acting as a lead worker overseeing coordination and quality.