JOB TITLE: Associate Site Reliability Engineer
FLSA STATUS: Exempt
DEPARTMENT: Technology
REPORTS TO: Director, Information Technology
SUPERVISORY RESPONSIBILITIES: No
JOB LOCATION: Nashville, TN – Corporate Office/Remote
TRAVEL: None
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Monitor the health and performance of production systems and infrastructure.
- Respond to and investigate incidents to ensure timely resolution and minimize downtime.
- Develop and maintain monitoring, alerting, and automation tools to improve system reliability and efficiency.
- Collaborate with software engineers to design and implement scalable and reliable solutions.
- Participate in capacity planning and performance tuning activities to support business growth.
- Contribute to the design and implementation of disaster recovery and failover strategies.
- Document processes, procedures, and best practices to facilitate knowledge sharing and training.
- Stay current with industry trends and best practices in site reliability engineering and related technologies.
- Serve as a primary point of contact for all infrastructure supporting our enterprise applications
- Engage and assist our security team to provision and maintain a secure environment for our applications
- Execute quarterly security scans and work with security and development teams to resolve
- Create and maintain a portfolio of templates, scripts, and configurations for developers to use when building out new environments or applications
- Work with our vendors to help maintain our dedicated environment
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- 1-3 years’ experience in Site Reliability Engineering or similar engineering role
- Practical experience with device and application monitoring tools (ex: Site24x7, New Relic, CloudWatch, GuardDuty, etc.)
- Experience using configuration management tools such as Chef or Puppet
- Strong sense of ownership over your work
- Determination to follow issues to resolution both with and without guidance
- Practical experience with coding languages such as Go, Python, or Javascript/Typescript
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Experience migrating applications from dedicated environments to cloud-based providers
- AWS certification (Solutions Architect, SysOps Administrator, DevOps Engineer)
- Experience setting up and securely configuring web servers such as Apache, Nginx, and IIS
- Experience creating and maintaining pipelines within CI/CD tools such as Azure DevOps, AWS CodeDeploy, or BitBucket.
- Knowledge creating and maintaining containerized applications
Qualifications Experience Required Site Reliability Experience Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 1-3 years of experience in Site Reliability Engineering or a similar engineering role
- Practical experience with device and application monitoring tools such as Site24x7, New Relic, CloudWatch, or GuardDuty
- Experience using configuration management tools such as Chef or Puppet
- Strong sense of ownership over assigned work
- Ability to follow issues through resolution with or without guidance
- Practical coding experience with Go, Python, or JavaScript/TypeScript
- Experience migrating applications from dedicated environments to cloud providers
- AWS certification such as Solutions Architect, SysOps Administrator, or DevOps Engineer
- Experience securely configuring Apache, Nginx, or IIS web servers
- Experience creating and maintaining CI/CD pipelines using Azure DevOps, AWS CodeDeploy, or Bitbucket
- Knowledge of creating and maintaining containerized applications
i3 Verticals Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about i3 Verticals and has not been reviewed or approved by i3 Verticals.
-
Retirement Support — 401(k) and Roth 401(k) plans include employer matching, and HSA matching is also described in company materials. This structure provides baseline retirement savings support even if the exact match formula is not publicly detailed.
-
Flexible Benefits — A wide menu of options—FSAs/HSAs, voluntary disability, critical illness, accident, and pet coverage, plus an EAP—allows some customization and choice. Core medical, dental, and vision coverage with 24/7 virtual doctor visits further broadens how care can be accessed.
-
Wellbeing & Lifestyle Benefits — Virtual doctor access and an Employee Assistance Program offer convenient wellness support. These resources complement the standard health coverage and other protections listed by the company.
i3 Verticals Insights
What We Do
i3 Verticals offers businesses with credit and debit card transaction processing services.






.png)