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Serve as the technical face to clients: discover needs, design tailored solutions, support pre-sales with demos, scope projects, oversee implementations, maintain relationships, and provide post-implementation support and industry insight.
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Lead and manage the full partner lifecycle—identify, negotiate, sign, and manage associations and partners. Drive partner ecosystem growth, customer acquisition via partners, stakeholder engagement, governance facilitation, reporting, and cross-functional project coordination to meet KPI targets.
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Design, develop, and maintain full‑stack web applications on Microsoft Azure. Build backend services using C#/.NET, design and optimize SQL Server databases, develop and consume RESTful APIs, and implement frontend features with Razor/MVC and React. Ensure performance, security, scalability, participate in code reviews, support CI/CD and Azure deployments, and troubleshoot issues across frontend, backend, and cloud layers.
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Source, engage, and assess passive and active candidates; manage end-to-end recruitment using ATS; build US client pipeline, negotiate contracts, and grow accounts through upsell and cross-sell while collaborating with hiring managers and delivery teams.
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Generate and qualify leads through events, webinars, and outreach; educate prospects on Salesforce/AMS Fonteva; maintain CRM activity; travel regularly for meetings and trade shows; follow up to convert leads; collaborate with cross-functional and remote teams to support sales execution.
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Lead design and development of Salesforce managed packages (2GP), ensure secure, scalable architectures, implement integrations (REST/SOAP, Platform Events), oversee CI/CD with SFDX and Git, prepare for AppExchange security review, review code and mentor developers, and translate business requirements into technical solutions.
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Lead and audit SQA teams across managed-service and fixed-price projects, ensuring quality, timelines, and client requirements. Track audits and progress in JIRA, define quality metrics, present findings to senior leadership, manage risks and drive continuous process improvements.
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Lead full-cycle recruitment including sourcing, headhunting passive candidates, screening, interviewing, offer negotiation, vendor management, and ATS-driven pipeline/reporting to meet hiring needs across levels.
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Lead marketing strategy, planning, and execution across social and content channels (LinkedIn primary). Build processes, SOPs, and a predictable delivery engine. Own brand messaging and positioning, guide content ideation, manage employer branding with HR, track core metrics, and lead a cross-functional team of writers, designers, editors, interns, and agencies to deliver timely, high-quality content.
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Manage multiple internal IT projects through full lifecycle: planning, execution, and close-out. Coordinate cross-functional priorities, run Agile ceremonies, maintain Azure DevOps backlog and reporting, monitor project health (milestones, budget, risks), drive process improvements, and communicate status to stakeholders while supporting PMO and product roadmap transitions.
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Design, develop, test, and implement Salesforce solutions. Work with lead developers to translate requirements into technical designs, configure/customize Salesforce, integrate systems, and support data migration using SDLC and Agile practices.
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Lead Salesforce platform projects by defining scope, schedule, and milestones; create project vision/charter; manage costs and client relations; run Agile and Waterfall processes; lead Scrum ceremonies; produce UML diagrams and ensure deliverable quality and team maturity.
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Lead product marketing for professional services: develop industry messaging, create event and trade-show collateral, plan and execute events, produce advertising and email content, collaborate with sales, digital marketing, and remote teams, and gather sales/service feedback to refine positioning and go-to-market strategy for associations.
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Manage and grow client accounts through cross-selling, relationship building, and collaboration with internal teams. Prepare presentations and proposals, track pipeline in CRM, meet revenue targets, provide product feedback, and represent the company at client meetings and industry events.
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Lead BI discovery and strategy for enterprise-scale programs: assess systems, run stakeholder workshops, produce requirements, governance, architecture, and phased roadmap. After discovery, build and lead a BI team to implement and operationalize the roadmap, ensuring data governance, quality, and compliance.
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Manage the full post-quote contract lifecycle for US IT services clients: review and modify contracts, calculate early termination fees, ensure legal/commercial/financial compliance, coordinate cross-functional stakeholders, maintain audit-ready documentation, and support month/quarter close activities.
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Lead and execute SEO roadmap to grow organic traffic, rankings, and conversions through keyword research, content strategy, technical audits, on-page optimization, link-building, and analytics. Collaborate with developers to fix technical issues, build content briefs, run experiments, and report SEO KPIs to stakeholders.
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Drive revenue by generating new business and expanding accounts through demos, presentations, and strategic account planning. Convert leads to closed deals, manage complex sales cycles, build stakeholder consensus, collaborate with marketing/product/customer success, provide product feedback, and travel for client meetings and industry events.
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Senior Dynamics 365/CRM developer responsible for customizing and configuring Dynamics CRM/D365, building plugins and integrations, working with Power Platform, supporting implementations, participating in agile teams, using Azure DevOps, and assisting with data conversion, reporting, training, and documentation for clients across North America and Europe.
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Lead and manage Salesforce implementations across Sales Cloud, NPSP/Fonteva, Community and Marketing Cloud. Design custom objects, fields, page layouts, automation (Flows, Process Builder, Workflow Rules), reports, and perform data migration/integration with Data Loader. Follow Agile, coordinate onsite/offshore teams, run sprints, stand-ups and retrospectives, ensure quality deliverables, resolve technical issues, and coach teams to improve scrum maturity. Salesforce Admin Certification and senior admin experience required.



