Jobs at Hyperion Group

Supports underwriters with administrative and data-processing tasks, including file setup, risk prequalification, correspondence, policy issuance, task approvals, inspections, subjectivity follow-up, notices, endorsements, and cancellations or reinstatements. The role also handles client inquiries by phone and email, maintains accurate workflows, follows underwriting guidelines, and performs related clerical duties.

Serves as the first point of contact for clients, visitors, vendors, and employees in the Miami office. Responsibilities include greeting visitors, routing calls, managing mail and deliveries, coordinating meeting rooms, maintaining front-office areas, handling documents and data entry, supporting onboarding logistics, protecting confidential information, and monitoring office supplies.

Operate and improve first-line compliance controls across sales, renewals, and claims. Conduct quality assurance, file reviews, call monitoring, breach investigations, risk escalation, management information analysis, customer outcome monitoring, regulatory implementation, training, communications reviews, governance tracking, and audit support. The role requires strong FCA, Consumer Duty, ICOBS, general insurance, analytical, reporting, stakeholder engagement, and continuous improvement capabilities.

Manage private medical insurance policy renewals through timely client contact, inbound and outbound calls, emails, and compliant advice. Meet activity, retention, conversion, and quality KPIs while maintaining accurate records, learning product and insurer updates, handling objections, and identifying suitable upsell or cross-sell opportunities.

Lead complex, cross-functional business and technology programs from planning through benefits realization. Responsibilities include managing integrated plans, dependencies, RAID logs, risks, resources, financials, governance, stakeholder communications, change readiness, adoption tracking, go/no-go recommendations, and post-implementation sustainment. The role partners with business leaders, Technology Program Managers, Change Managers, and process owners to deliver transformation, process improvement, and systems implementation initiatives aligned with business priorities.

Drafts, develops, interprets, and maintains complex reinsurance contracts and related agreements. Partners with brokers, clients, and reinsurers to ensure contract language reflects negotiated intent, provides technical guidance on reinsurance concepts, supports proposals and sales presentations, and performs quality assurance reviews. Maintains industry knowledge, resolves documentation issues, builds professional relationships, and promotes best practices.

Leads the strategy, development, profitability, regulatory compliance, and lifecycle management of personal lines insurance products. Oversees market analysis, product design, pricing and underwriting performance, risk management, filings, implementation, and optimization. Serves as the primary business owner and coordinates cross-functional initiatives with underwriting, actuarial, claims, operations, IT, compliance, distribution, and marketing teams. Provides product guidance and supports competitive positioning, agent experience, and portfolio performance improvements.

Supports PMO planning, execution, and governance for US Retail programs and projects. Translates business needs into requirements, specifications, use cases, and acceptance criteria; conducts current-state and gap analyses; tracks risks, dependencies, milestones, and action items; maintains project documentation and portfolio reporting; supports UAT, change management, benefits tracking, and PMO process improvement.

Own assigned areas of the month-end close, including complex journal entries, balance sheet reconciliations, trial balance review, accounts payable, expense management, financial reporting, and audit support. The Senior Accountant will work with large datasets and advanced Excel models, support system integrations, document processes, and collaborate with Finance leadership, FP&A, and operational teams in a growing insurance brokerage environment.

Provides primary personal assistant support to senior Finance and Legal executives, managing calendars, inboxes, travel, meetings, documents, expenses, invoices, and confidential information. Supports senior Group executives when in the US, coordinates with London-based EAs, and independently manages the New York office, including supplies, facilities, vendors, visitors, onboarding, IT setup, and relocation logistics. Requires proactive prioritization, discretion, strong communication, and advanced administrative capabilities.

Manage and grow a complex commercial insurance client portfolio as a strategic advisor. Lead renewal strategies, coverage analysis, exposure reviews, carrier negotiations, policy administration, compliance documentation, and claims advocacy. Build executive relationships, present recommendations, identify expansion and cross-selling opportunities, and collaborate with producers, account managers, and technical specialists to deliver high-quality service.

Supports daily accounting and month-end closing activities, including bank and balance sheet reconciliations, accounts receivable aging, doubtful debt provisions, fixed-asset depreciation, accruals, prepayments, VAT and tax reviews, and management reporting. Maintains accurate accounting records under company policies, prepares audit documentation, and coordinates with external auditors.

Reviews and processes new business applications, ensuring documentation is complete, accurate, and properly organized. Maintains compliance with applicable requirements and keeps thorough records for each application.

Supports business development and marketing projects by tracking schedules, coordinating stakeholders, organizing meeting notes and project content, following up on outstanding deliverables, and completing ad hoc assignments.

Designs, develops, tests, integrates, deploys, documents, troubleshoots, and upgrades software solutions. The role executes the full Agile SDLC, gathers requirements, writes testable C#/.NET and related code, develops cloud-based applications and serverless architectures, works with relational and NoSQL databases, and ensures software quality, standards compliance, and user satisfaction.

Provide month‑end management accounting support including ledger postings, reconciliations, accruals/prepayments, sales invoicing, VAT support, and ad hoc financial analysis while developing accounting knowledge toward a professional qualification.

Provide first-line HR support across the employee lifecycle, coordinating onboarding, job changes, leave, offboarding, payroll administration, HR queries, and employee records. Maintain accurate Workday data, produce reports, handle confidential information under GDPR, and support compensation, performance, talent, recruitment, and employee engagement processes. Collaborate with HR Business Partners and Centres of Excellence to improve processes, automation, and service efficiency.

Leads post-placement processing across Bowood and Programs, overseeing premium, claims, and bordereau transactions across onshore and offshore teams. The role manages service delivery, KPIs, operational risk, governance, quality assurance, stakeholder relationships, and team development. It also drives process standardization, automation, workflow improvements, technology implementation, scalability, and regulatory compliance across insurance operations.

Owns AI architecture governance, vendor and tooling assessments, security and architecture documentation, and technical oversight of internal and third-party AI delivery. Establishes standards for agents, retrieval, prompt engineering, and evaluation while supporting divisional teams. Partners with the Head of AI to assess risks, guide decisions, and build internal AI capability across a regulated global organization.

Provides administrative and personal assistant support to the Group HR Leadership Team, including diary and meeting management, UK and international travel booking, events, invoicing, expenses, document preparation, and confidential information handling. The role requires excellent organization, communication, discretion, prioritization, time management, and Microsoft Office skills in a hybrid London-based environment.