Jobs at Hydro Ottawa Limited

Lead development and management of technical policies, standards, specifications, and training for the distribution system. Supervise engineering and technical staff, provide technical guidance for design and construction, ensure compliance with codes and Ontario Regulation 22/04, support audits, conduct technical studies and failure analyses, deliver training, develop Engineers in Training, and lead projects and financial/business case analysis.

Drives customer experience and process improvement initiatives across the organization. Maps customer journeys and business processes, analyzes customer feedback and data, develops business cases and requirements, supports usability testing and change management, monitors KPIs, and recommends operational enhancements. The role collaborates with cross-functional teams, supports customer-focused applications and programs, creates reports and documentation, and facilitates successful implementation and knowledge transfer.

Coordinates corporate planning, performance reporting, executive and Board materials, Annual Report and AGM delivery, ESG disclosures, comparator analysis, and strategic projects. Reviews performance data, identifies trends and risks, develops decision-oriented insights, improves reporting processes, and supports governance, stakeholder coordination, and continuous improvement across Hydro Ottawa.

Develop, maintain, and administer technical standards, specifications, procedures, and training for the distribution system. Review and approve technical deviations and complex project designs, provide technical guidance to internal teams and external committees, investigate equipment failures, inspect field installations, support safety and regulatory programs, represent the utility on industry committees, and lead special projects and training related to distribution system standards.

Drive continuous improvement of distribution system reliability by analyzing outage and equipment performance data, conducting root cause investigations, supporting field operations during incidents, developing financial justifications for reliability projects, managing governance and reporting, and mentoring staff to implement practical, regulatory-compliant mitigation strategies and standards.

Lead and manage major distribution and substation capital projects from scoping to closeout. Coordinate consultants, vendors, and stakeholders; develop estimates, schedules, budgets, and procurement specifications; track financials and risks; support AMI, DER, and system integration initiatives; contribute to engineering standards and represent Hydro Ottawa externally.