Search the 3 jobs at Hydrite

The Customer Experience Representative provides exceptional support to Hydrite customers throughout the order fulfillment process. Responsibilities include managing customer inquiries via email and phone, monitoring order trends, resolving discrepancies, and collaborating with various departments to ensure product availability and timely delivery.

This role participates in a 7-12 month Sales Development Program that includes rotations in customer experience, technical center, and inside sales. Participants will receive training in customer support, chemical applications, and sales skills, preparing them for foundational roles as Account Managers in the chemical industry after program completion.

The Regional Training Specialist is responsible for developing and maintaining training programs for employees across facilities in their region. They enhance training curriculum, implement diverse training methods, evaluate training effectiveness, maintain training records, and collaborate with external training providers. Additionally, they manage training budgets and coordinate training sessions, traveling as needed.