Jobs at Hunter Communications

Processes billing updates and invoices for internet services, researches and resolves billing discrepancies, manages customer inquiries through phone, chat, and email, handles payment-related issues, and escalates unresolved problems. The role requires accurate account documentation, customer service, multitasking, computer proficiency, and adherence to established procedures and performance goals.

Identifies and develops new business opportunities through prospecting, cold calling, networking, social media, and community relationships. Negotiates pricing and promotions, meets sales goals, manages and expands existing accounts, renews contracts, forecasts sales, maintains customer data, and presents tailored solutions. Collaborates with internal teams to support client installations and participates in training and continuous professional development.

Identify and develop new business opportunities through prospecting, cold calling, networking, social media, and community outreach. Sell and negotiate products and services, meet sales targets, manage existing accounts, renew contracts, upsell services, maintain forecasts and customer databases, and present tailored solutions. Collaborate with internal teams to support client installations and participate in ongoing training.

Leads hands-on network, POP, cabinet, and data center upgrades involving routing, switching, environmental, and power systems. Manages network projects, budgets, schedules, and stakeholders; troubleshoots OSI Layer 1–7 issues; configures switches, routers, and firewalls; supports BGP, Juniper core networking, MPLS, VPNs, OSPF, QoS, and optical networking; and provides Tier 3 NOC support.

Design and plan fiber routes, prepare project documents and cost estimates, manage permitting and traffic control, coordinate construction and project delivery, produce CAD permitting documents, assist GIS with as-builts, and support emergency locates on-call.