Jobs at Human Interest

Provide legal counsel on employment matters and general legal support for a fintech company, focusing on compliance, investigations, contracts, and advice on employment law.

Lead Corporate FP&A activities including financial reporting, forecasting, scenario modeling, KPI development, and cross-functional budgeting. Support senior leadership and Board reporting, streamline FP&A processes, improve forecasting accuracy, and partner on FP&A system improvements to scale a high-growth SaaS business.

Manage and optimize intraday staffing and schedules for Customer Success teams. Produce forecasts, monitor phone/chat/case queues, adjust staffing in real time, drive SLA attainment, run trend analysis, develop dashboards and reports, coordinate cross-team contingency support, and communicate staffing risks and recommendations to leadership.

The Partner Account Manager will engage and develop key partnerships to help expand access to retirement benefits for SMBs, manage relationships with tech partners and brokers, and drive lead generation.

Manage and grow partner relationships (tech, HCM, brokers, CPAs, financial advisors) to drive referral leads and revenue. Build strategic networks, execute co-marketing and go-to-market initiatives, set performance metrics, resolve partnership issues cross-functionally, and meet quota in a territory-based, field-focused role.

Lead multiple Operations Managers to execute accurate, compliant, high-volume money movements. Translate strategy into operational plans, drive SLAs/KPIs, manage risk and controls, mentor leaders, partner cross-functionally (Product, Engineering, Data, Legal, Sales), conduct root-cause analyses, and scale process automation to improve customer experience and operational efficiency.

The Senior Salesforce Developer will design and maintain the Salesforce platform, lead development efforts, integrate systems, and mentor junior developers. They will utilize AI tools for coding and ensure best practices in implementation and governance are followed, all while supporting the company's mission of providing accessible retirement benefits.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Support GTM FP&A by building and maintaining GTM OPEX models, performing variance analysis, forecasting revenue and spend, automating reporting systems, and partnering with GTM and People teams on headcount and capacity planning to drive spend accountability and board-level financial narratives.

Lead and develop a team of Customer Success Support Associates to deliver exceptional service on a 401(k) retirement platform. Coach, performance-manage, and scale support operations across channels; manage escalations; drive cross-functional initiatives with Product, Enablement, Operations, and Plan Administration to improve processes and the customer experience.

Provide Tier 2/3 IT support and escalations, architect and automate internal IT systems (especially macOS), manage MDM/RMM and identity systems, handle procurement and asset management, document processes, and optimize IT operations using scripting and AI-driven automation.

Lead and scale the account management function to drive client retention and expansion. Build strategic account frameworks, scalable upsell processes, and data-driven health scoring to predict churn. Partner with Product, Operations, and Sales, oversee quarterly business reviews, and serve as escalation for complex client issues while evolving systems and KPIs to support growth.

Process and review 401(k) participant distributions accurately and on schedule. Troubleshoot system issues, maintain records, collaborate with internal teams, identify and escalate discrepancies, support process improvements, and contribute to project deliverables and reporting accuracy.

Own a rotating portfolio of 0-to-1 initiatives, turning strategic ideas into new products, offerings, and revenue lines. Build business cases, conduct customer and partner research, define requirements, partner with product and engineering, negotiate commercial agreements, and lead go-to-market launches. Land initial customers and partners before transitioning mature offerings to the broader GTM organization.

Develop and manage referral partnerships with technology, HCM, benefits, accounting, and financial advisor partners serving SMBs. Build strategic networks, generate leads, establish performance metrics, and execute go-to-market and demand-generation initiatives. Resolve partnership issues cross-functionally with Sales, Product, Marketing, Legal, and Finance while driving quota-based revenue growth.

Build and manage referral partnerships with technology partners, HCM providers, benefit brokers, CPAs, and financial advisors serving SMBs. Develop strategic networks, generate leads, resolve partnership issues cross-functionally, and collaborate on partner marketing initiatives. Establish partner goals and performance metrics while executing go-to-market and demand-generation strategies. The role is quota-driven, relationship-focused, and requires working in the field three days per week.

Manage full-cycle sales from prospecting and qualification through demos, technical assistance, negotiation, and close. Build and manage pipelines, research target companies, demonstrate the platform, document activities in Salesforce, and use sales technology tools. The role requires Spanish fluency, quota attainment, strong communication, resilience, and experience with high-velocity sales cycles or small-business selling.

Manage and grow referral and channel partnerships (tech/HCM partners, brokers, CPAs, advisors) to drive lead generation and revenue. Build strategic networks, set partner goals/metrics, collaborate cross-functionally, execute partner marketing and go-to-market activities, and resolve operational partnership issues while meeting quota.

Drive and grow referral partnerships with tech, HCM partners, brokers, CPAs, and advisors to generate leads and revenue. Build strategic networks, set partner goals and metrics, execute go-to-market and demand-generation activities, and resolve partnership issues cross-functionally.

Manage and grow Human Interest's partner accounts by building referral networks with tech, HCM partners, brokers, CPAs and financial advisors. Drive lead generation, set partner business goals, execute go-to-market strategies and demand-generation initiatives, and resolve partnership issues cross-functionally. Collaborate with Sales, Product, Marketing, Legal and Finance and support partner marketing programs (events, emails, webinars). Requires field presence and quota-driven sales performance.