Search the 12 jobs at Human Interest

The Staff Engineer will lead the architectural development of scalable, reliable, service-oriented systems to enhance the retirement planning experience. Responsibilities include mentoring other engineers, driving project delivery, and ensuring the reliability and performance of core workflows in a high-volume environment.

The Insights & Planning Analyst will analyze data to identify process vulnerabilities and optimization opportunities, build and maintain data sets and visualizations, and provide actionable business recommendations. This role involves active communication with stakeholders and working collaboratively with engineers and product managers to track key metrics and present insights for business improvement.

The Sales Support Specialist will assist the sales team by processing contracts, communicating with customers, managing account records, and supporting sales initiatives. The role involves upselling services and handling administrative tasks related to contracts and client interactions.

The Senior Software Engineer II will develop and maintain a scalable recordkeeping platform for 401(k) services, focusing on transaction processing, automation engines, and ensuring system reliability and performance. Key responsibilities include designing, building, testing, and owning scalable systems that meet customer needs.

As a Client Account Manager at Human Interest, you will manage client accounts and serve as the primary contact for plan sponsors, ensuring customer satisfaction by addressing questions and concerns regarding retirement plans. You will analyze client needs, manage plan compliance, and facilitate onboarding and management services while collaborating with internal teams.

The Senior Technical Program Manager at Human Interest will oversee the collaboration between design, product management, and engineering teams to enhance project execution and efficiency. Responsibilities include risk management, tracking project progress, optimizing processes, and ensuring successful completion of strategic activities.

As a Senior Software Engineer, you will lead the creation of a billing system for the company, collaborating closely with business stakeholders to define product upsell plans and ensuring seamless integration with the company's existing platform. You will also work on improving processes, maintaining user experiences, and advocating for users while writing clean, reliable code.

The Senior Trainer for Customer Success Operations will lead onboarding and continuing education training, develop training materials, evaluate performance, and ensure that content is aligned with business objectives. They will support the learning journey of employees while maintaining a dynamic and adaptable training approach.

As Employment Counsel, you will advise on employment law matters, mitigate risks, develop policies, support employee issues, manage investigations, and deliver training programs. The role involves close collaboration with teams across the organization to ensure compliance and support growth.

As Regulatory Compliance Counsel, you will provide legal guidance on compliance matters for registered investment advisers, ensuring that the company adheres to SEC and FINRA regulations. You will build relationships with stakeholders, support product development, and draft compliance documents.

As a Customer Support Specialist, you will manage inbound inquiries through email and phone, providing best-in-class service while solving problems for a diverse customer base in a fast-paced startup environment. You’ll have opportunities for growth within the organization through ongoing training and upskilling.

As a Senior Software Engineer on the Financial Engines team, you will develop scalable software systems for managing investment and retirement transactions. Your role involves ensuring high-volume workflows are efficient and accurate while providing participants with a seamless financial experience. You'll also engage in critical projects aimed at enhancing the company's offerings to unlock new business opportunities.