Jobs at Human Interest

Full-cycle Account Executive responsible for prospecting, demoing the platform, managing pipeline, negotiating contracts, and closing deals. Maintain accurate records in Salesforce and use sales tech to meet quota while selling retirement solutions to small and medium businesses. Must operate in Eastern Time and be fluent in English and Spanish.

Build and own data platform infrastructure and scalable pipelines (ingestion, orchestration, transformation, delivery). Define governance, observability, and AI-first architecture. Optimize performance, ensure data quality, mentor engineers, and integrate AI-assisted tooling.

The Partner Account Manager engages and develops key accounts, builds referral networks, resolves issues, and collaborates with partners to meet business goals.

Manage and grow referral partnerships with tech, HCM partners, brokers, CPAs, and financial advisors to generate leads and revenue. Build strategic referral networks, collaborate cross-functionally to resolve issues, execute partner marketing initiatives, set partner goals and metrics, and drive go-to-market and demand-generation activities. Field presence required three days per week.

Manage and grow referral and strategic partner relationships (HCM partners, brokers, CPAs, advisors) to drive lead generation and revenue. Collaborate cross-functionally to resolve issues, execute go-to-market and partner marketing initiatives, and set partner performance metrics. Field-based role with quota responsibility.

Manage and grow partner relationships (tech, HCM, brokers, CPAs, financial advisors) to drive lead generation and revenue. Build referral networks, run co-marketing initiatives, set partner goals/metrics, resolve partner issues cross-functionally, and execute go-to-market strategies to expand SMB retirement plan adoption.

As an Account Executive, you'll manage full sales cycles, target companies, and demonstrate solutions to prospective customers while exceeding quotas.

Provide corporate, securities, and governance legal support for Human Interest, including board and equity matters, cap table and 409A coordination, corporate financings, contract negotiation, IPO readiness, M&A support, and management of outside counsel. Build governance and transactional playbooks and partner cross-functionally with Finance and People.

The Partner Account Manager builds and develops relationships with tech and human capital management partners to generate leads and support sales goals.

Lead Corporate FP&A activities including financial reporting, forecasting, scenario modeling, KPI development, and cross-functional budgeting. Support senior leadership and Board reporting, streamline FP&A processes, improve forecasting accuracy, and partner on FP&A system improvements to scale a high-growth SaaS business.

Lead multiple Operations Managers to execute accurate, compliant, high-volume money movements. Translate strategy into operational plans, drive SLAs/KPIs, manage risk and controls, mentor leaders, partner cross-functionally (Product, Engineering, Data, Legal, Sales), conduct root-cause analyses, and scale process automation to improve customer experience and operational efficiency.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Manage and grow partner relationships (tech, HCM, brokers, CPAs, financial advisors) to drive referral leads and revenue. Build strategic networks, execute co-marketing and go-to-market initiatives, set performance metrics, resolve partnership issues cross-functionally, and meet quota in a territory-based, field-focused role.

The Senior Salesforce Developer will design and maintain the Salesforce platform, lead development efforts, integrate systems, and mentor junior developers. They will utilize AI tools for coding and ensure best practices in implementation and governance are followed, all while supporting the company's mission of providing accessible retirement benefits.

Sell Human Interest retirement solutions to small and mid-sized businesses in New England; drive new business growth, manage client relationships, and collaborate cross-functionally to scale adoption and deliver customer value.

Manage transfers of retirement plan assets between recordkeepers: verify documentation, reconcile incoming assets, set up participant loans, decide investment timing, and resolve complex conversion issues while improving processes and supporting cross-functional partners.

Lead and develop a team of Customer Success Support Associates to deliver exceptional service on a 401(k) retirement platform. Coach, performance-manage, and scale support operations across channels; manage escalations; drive cross-functional initiatives with Product, Enablement, Operations, and Plan Administration to improve processes and the customer experience.

Support GTM FP&A by building and maintaining GTM OPEX models, performing variance analysis, forecasting revenue and spend, automating reporting systems, and partnering with GTM and People teams on headcount and capacity planning to drive spend accountability and board-level financial narratives.

Provide bilingual (English/Spanish) inbound customer support via phone and email, resolve account and platform issues, manage caseloads, collaborate cross-functionally, meet performance standards, and adhere to scheduled workforce management in a fast-paced fintech environment.

Manage and grow referral partnerships with tech, HCM partners, brokers, CPAs and advisors to generate leads and revenue. Build go-to-market strategies, execute partner marketing initiatives, track performance metrics, resolve operational issues cross-functionally, and work in-field to drive partner sales.