Jobs at HubSync

Own post-deployment customer relationships for enterprise SaaS accounts, driving onboarding, adoption, business outcomes, renewals, satisfaction, and expansion. Build executive relationships, lead QBRs, manage escalations, coordinate cross-functional teams, and maintain customer success plans. Track health scores, adoption, renewal forecasts, and CSAT/NPS while using customer insights to improve processes and identify growth opportunities.

Own a portfolio of 8–12 critical B2B SaaS accounts from implementation through renewal. Build executive relationships, resolve issues, lead business reviews, manage account health, forecast renewals, negotiate contracts, and drive expansion revenue. Collaborate with Sales, Implementation, Support, Product, Legal, and Finance to deliver client value, reduce churn, and translate recurring feedback into product improvements.

Own the vision, roadmap, backlog, and execution for a tax compliance workflow platform. Lead sprint discipline, prioritize product intake, structure Jira tooling, document requirements, and translate complex tax engagement processes into scalable platform queues. Drive Workflow’s evolution as the orchestration layer connecting HubSync modules while bridging tax domain experts and engineering teams.

Build and lead HubSync’s partner ecosystem across accounting alliances, technology partners, private equity firms, and consultants. Develop channel strategy, identify and negotiate partnerships, execute referral and reseller agreements, and generate qualified pipeline for Account Executives. Establish partner onboarding, enablement, governance, deal registration, and performance reporting processes. Collaborate with Sales, Marketing, Legal, Finance, Product, and RevOps while representing HubSync at industry events and traveling regularly for partner engagement.

Senior full-stack product engineer responsible for owning features end to end, from clarifying requirements and defining acceptance criteria through development, testing, deployment, monitoring, and production support. The role builds across React, TypeScript/Node.js, PostgreSQL, and AWS, uses AI-assisted development and QA tools, writes unit and end-to-end tests, and collaborates closely with tax-domain product owners in a small engineering pod.

Manage customer integrations during onboarding by scoping, planning, and delivering projects. Lead technical discovery, coordinate stakeholders, troubleshoot integrations, document processes, and improve workflows and automation.

The Senior Account Executive will drive sales growth by managing complex deal cycles, building client relationships, and achieving sales quotas in a fast-paced environment.

The Demo Engineer will deliver product demonstrations, collaborate with teams to meet client needs, and support onboarding and training for sales teams.