Jobs at Hook + Ladder Digital Inc.

Lead paid media and lifecycle email execution for multi-location restaurant and consumer brands. Manage campaigns, budgets, testing, segmentation, automation, reporting, attribution, and tracking across platforms including Meta, Google, TikTok, and email tools. Analyze performance using GA4, GTM, and Looker Studio, build dashboards, troubleshoot delivery issues, and convert insights into growth actions. Collaborate with client success, content, design, SEO, and leadership teams in a remote-first agency environment.

Own the full B2B sales cycle from prospecting and qualification through proposals, negotiations, and closing high-value accounts. Build and manage strategic pipelines, identify target prospects, maintain accurate CRM records, and collaborate with marketing, service leads, leadership, and client success teams. Support upsells and renewals while representing the company at industry events and networking opportunities. The role requires consultative selling, strong communication, independent pipeline management, and a proven record of exceeding sales targets.

Develop and lead content strategies for restaurant brands across social media, email, paid advertising, and websites. Own content calendars, creative briefs, messaging frameworks, copywriting, creative direction, and quality control. Use audience insights and performance data to optimize content and scale successful ideas. Collaborate with designers, client success managers, and performance specialists in a remote, fast-paced environment.

Design visual assets for restaurant brand marketing campaigns across social media, email, paid advertising, landing pages, print, and other channels. Develop motion graphics and animations, translate business objectives into visual storytelling, maintain brand consistency, and collaborate with client success, content, SEO, performance, and leadership teams. Manage multiple projects, incorporate feedback, and use emerging design and AI tools to improve creative quality and effectiveness.

Lead strategic client relationships for multi-location restaurant brands, connecting marketing strategy to business outcomes. Manage digital roadmaps, quarterly planning, sprint execution, deliverable quality, account profitability, scope changes, renewals, and cross-functional teams. Coach specialists, build client trust, and drive measurable growth through content, campaigns, audience segmentation, and analytics.

Supports digital marketing execution across social media, paid campaigns, email, and content deployment. Responsibilities include scheduling and publishing social content, setting up ad campaigns, performing QA, adapting copy, monitoring communities and reputation, tracking campaign metrics, and supporting reporting. The role requires 1–2 years of hands-on digital marketing experience, familiarity with social scheduling and advertising platforms, basic Canva skills, strong organization, clear English communication, and a proactive, collaborative mindset.

Source and attract candidates through proactive outreach, conduct structured screening interviews, assess candidate fit, maintain organized recruiting documentation, and manage talent pipelines. Partner closely with hiring managers, communicate clearly with candidates, and adapt to changing priorities in a remote-first agency environment.