Jobs at HomeLight

Manage residential real estate escrow transactions from contract review through closing. Responsibilities include verifying documentation, coordinating with agents, buyers, sellers, lenders, attorneys, surveyors, underwriters, and government agencies, resolving issues, confirming title and funding requirements, attending closings, and training escrow assistants. The role also builds agent relationships, supports business retention, and ensures accurate, timely, compliant transactions.

Creates, edits, researches, and proofreads high-volume B2B and D2C real estate content. Responsibilities include developing articles and newsletters, verifying sources, applying AP and brand style, adding engaging content features, managing production schedules in Airtable, supporting SEO strategies, and collaborating with editorial and SEO teams.

Manage residential real estate escrow transactions from contract review through closing. Verify paperwork, titles, taxes, funding, and regulatory requirements; coordinate with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolve issues and ensure timely, accurate closings. Build industry relationships, provide exceptional service, train and oversee escrow assistants, and support operations across multiple Texas entities.

Handle inbound calls, emails, and CRM tickets from customers, real estate agents, and prospective home sellers. Answer questions about HomeLight services, troubleshoot basic account and software issues, research concerns, document interactions, and provide empathetic, professional customer support. The role requires strong phone and written communication, organization, attention to detail, and comfort handling high-volume inquiries remotely.

Build scalable full-stack, AI-powered product experiences using Ruby on Rails, React, and React Native. Design backend services, integrate LLMs and intelligent automation, work with databases and service-oriented architectures, and improve testing, deployment, observability, security, and maintainability. Collaborate with product, design, data, DevOps, marketing, and analytics teams while monitoring production systems and using experimentation to guide engineering decisions.

Manage a high-volume pipeline of Buy Before You Sell transactions, coordinating loan officers, processors, internal teams, and external stakeholders. Verify mortgage and transaction documentation, track files through closing, identify missing information, maintain compliance, and provide program support. The role requires managing multiple communication channels and transaction systems while ensuring accurate document uploads and timely follow-up.

Lead product initiatives across agent-facing enablement tools and consumer-facing conversion funnels. Own AI-powered features, experimentation, A/B testing, and data-driven optimization to improve agent performance, consumer engagement, and revenue. Collaborate with engineering, design, analytics, and cross-functional partners to identify pain points, ship solutions, and iterate quickly based on research and metrics.

The role involves managing paid search and social media campaigns, executing strategies, using AI tools, and collaborating with data teams to measure performance.

The Director of Growth Marketing will manage paid search and social campaigns, leveraging AI tools and analytics to optimize performance and drive results directly.