The Director of Total Rewards develops and implements the compensation and benefits strategy, ensuring market competitiveness and compliance with legislation while leading a team and collaborating with senior leadership.

The Client Relations Specialist delivers exceptional customer service through various communication channels, manages client inquiries and complaints, and ensures fulfillment of service level agreements.

The Bilingual Client Relations Specialist provides day-to-day customer service via multiple channels, manages client inquiries and complaints, and supports operational efficiency within the department.

The Senior Data Analyst develops analytics capabilities, prepares reports, improves data quality, and identifies insights to enhance data-driven decisions at HomeEquity Bank.

The Manager, Internal Audit oversees internal audit activities, evaluates risks, recommends control improvements, and fosters stakeholder relationships to ensure effective audit execution.

The Senior Financial and Regulatory Reporting Analyst prepares and analyzes financial statements, regulatory filings, and supports the Bank's financial reporting processes, ensuring compliance and accuracy in a transitioning environment.

The Bilingual Sales Consultant will make outbound and handle inbound calls to qualify prospective clients, present product solutions, and schedule appointments for the Inside Sales Team.

The Senior Manager, Operational Effectiveness drives efficiency improvements and manages operational excellence initiatives across various functions including Adjudication and Mortgage Funding, focusing on policy enhancement and lean methodologies.

Manage and retain assigned clients through proactive outreach and inbound/outbound interactions, identify upsell opportunities, coordinate cross-functionally, ensure regulatory compliance (AML/Privacy), analyze retention metrics, and recommend process improvements to maximize loyalty and revenue.

The Executive Assistant supports the CEO and Leadership Team with administrative duties including managing schedules, arranging travel, and handling sensitive correspondence.

The Recovery Specialist manages early low-risk mortgage defaults, ensuring effective collection processes, monitoring accounts, and communicating with clients to maintain portfolio integrity and prevent escalations.

The Marketing Associate will develop and execute marketing campaigns, analyze market data, collaborate with teams, and manage marketing communications to enhance customer engagement and attract new clients.

The Senior Counsel will provide legal guidance on residential mortgage lending, compliance with financial regulations, and collaborate with various departments to balance legal risks with business needs.

The Senior Marketing Associate will support PR campaigns, manage social media, and create content to increase brand visibility and engagement.

The Governance & Controls Manager will enhance the Complaints Program by developing governance frameworks, operational controls, and regulatory compliance processes.

The Analyst, Customer Success will build reports on Contact Centre performance, manage CRM and IVR platforms, and conduct data analysis for process improvements.

The Senior Financial Analyst leads accounting operations, manages the financial close cycle, collaborates on financial reporting, and drives process improvements and automation using Workday.

The Manager, Sales Operations oversees sales performance, manages the sales team, analyzes results, and implements improvements to enhance sales processes and efficiency.