Jobs at The Home Depot

Leads Pro Trade Credit operations, including account servicing, invoicing, payments, issue resolution, process improvement, and operational readiness. Uses customer feedback and data analysis to identify friction, develop recommendations, improve service quality, and support strategic initiatives. Manages cross-functional collaboration, stakeholder communication, project execution, team development, and operational change across internal teams and external partners.

Processes high-volume weekly payroll for associates across multiple jurisdictions, ensuring accurate and timely payments. Reconciles payroll and benefits data, investigates system issues with users, vendors, and IT, develops auditing tools, supports SOX compliance, and reviews error logs and transactions. The role requires strong payroll knowledge, analytical ability, communication skills, and experience administering large-company, multi-state payroll.

Leads strategic user experience initiatives across customer or associate product segments. Develops UX strategies, experience maps, service blueprints, design patterns, and testing methods while aligning user needs with business goals. Coaches and mentors UX professionals, facilitates synthesis and planning, drives consistency across multiple teams, and influences product, engineering, research, design, and business stakeholders. The role operates autonomously and typically supports two to three teams within an experience segment.

Manages Enterprise Data portfolio projects from planning through delivery, including scope, milestones, risks, dependencies, change management, stakeholder communication, and project reporting. Oversees budgets, labor, capital spending, forecasting, and variance analysis. Coordinates infrastructure, cybersecurity, security, data, and technology initiatives, while preparing and facilitating monthly portfolio reviews for leadership using dashboards, spreadsheets, and presentations.

Leads enterprise product strategy, vision, roadmaps, prioritization, funding, analytics, and cross-product alignment. Drives product management excellence, customer-backed value creation, operational performance, innovation, and strategic execution. Manages and develops product management leaders, including coaching, mentoring, performance reviews, talent acquisition, and team culture. Partners with business, technical, functional, and vendor stakeholders to improve sales, efficiency, customer satisfaction, and shopping experiences.

Leads enterprise UX strategy across multiple customer and associate experience domains. Develops experience maps, service blueprints, and other strategic UX artifacts; mentors UX principals and aligns resources across product teams. Partners with product, development, research, design, analytics, and business stakeholders to synthesize insights, define experience visions, drive consistency, and improve end-to-end customer experiences. Supports 4–6 product teams and may manage 2–5 UX professionals.

Leads systems engineering teams designing, implementing, and supporting enterprise infrastructure, including mainframe MQ/CICS environments. Responsibilities include infrastructure configuration, troubleshooting, architecture, infrastructure as code, cloud platforms, monitoring, security incident support, disaster recovery, vendor coordination, documentation, training, and mentoring junior engineers. The role supports production systems, drives modernization and performance improvements, and collaborates with product and project teams.

Designs end-to-end enterprise and retail user experiences through research, ideation, prototyping, usability testing, and iterative improvement. Partners with product, engineering, research, analytics, and business stakeholders to align experiences with user needs and organizational goals. Leads design execution, data collection, synthesis, stakeholder meetings, and UX strategy while mentoring junior designers and advocating for design-centered thinking.

Leads enterprise UX design strategy and execution across multiple products and experiences. Creates design artifacts, prototypes, and usability tests; synthesizes research and data; and advocates for customer needs. Partners with product, engineering, research, analytics, and business stakeholders to align design patterns and experience vision. Coaches and mentors UX designers, supports hiring and resource alignment, drives design quality and consistency, and influences organizational change.

Serve as a strategic learning consultant and design leader to create multi-modal learning solutions (eLearning, ILT, blended). Leverage AI-enabled workflows and learning analytics, lead multiple projects, collaborate with SMEs, and coach instructional designers to drive associate capability and business performance.

Leads finance-related projects by controlling scope, schedule, cost, communications, risks, and lessons learned. Prepares project status reports, scorecards, and executive presentations; coordinates stakeholders and escalates issues. The role supports effective team environments and contributes to financial analysis and forecasting for business decisions.

Develops, writes, edits, and proofreads promotional, editorial, and product copy across print and digital channels, including email, web, ads, SMS, direct mail, apps, catalogs, video, and SEO content. Ensures accuracy, compliance, editorial consistency, and brand alignment while collaborating with creative teams, merchants, agencies, vendors, and project managers. Manages multiple projects, negotiates content priorities, solves problems, and meets deadlines.

Develops short- and long-term learning strategies that improve associate competence and confidence. Assesses learner needs, creates content and learning plans, collaborates with design, technology, delivery, and business teams, and evaluates solution effectiveness. The role influences stakeholders, gains organizational buy-in, addresses difficult issues, and aligns learning initiatives with business goals.

Analyze business, sales, financial, consumer, and industry data to identify trends, evaluate problems, and develop strategic recommendations. Support store operations, forecasting, process improvements, and operational projects while communicating findings to directors and senior management. Facilitate cross-functional problem-solving sessions, execute assigned tasks, and report issues or roadblocks. The role requires strong quantitative, statistical, analytical, communication, and strategic-thinking skills.

Provides escalated technical support through tickets, phone, remote assistance, and occasional desk-side support. Troubleshoots hardware, software, networking, operating systems, virtualized and cloud environments; maintains systems, software licenses, installation packages, and servers. Documents incidents, tests fixes, coordinates with engineering and vendors, maintains knowledge-base content, and trains junior support staff. The role requires occasional overnight travel of less than 10%.

Develops, configures, deploys, and supports secure, reliable, scalable production software for supply chain sourcing. Collaborates with UX, engineering, product management, and agile teams; writes application, infrastructure, monitoring, and test automation code; configures commercial software; and creates dashboards, logging, alerting, and resilience testing. The role also requires continuous learning, documentation, quality control, performance tuning, debugging, and production monitoring.

Leads software engineering delivery for supply chain sourcing products, including development, testing, deployment, maintenance, architecture, security, resilience, performance tuning, and production monitoring. Collaborates with product teams on developer-ready stories, contributes reusable code and technical documentation, supports agile processes, resolves technical issues, and mentors junior engineers on modern frameworks and software development practices.

Design and develop learner-centered training (eLearning, instructor-led, virtual, blended) from analysis through implementation. Partner with SMEs and managers, use modern authoring tools and AI-enabled workflows, manage projects, evaluate learning outcomes, and continuously improve learning solutions.

Leads product strategy, backlog prioritization, user research, delivery planning, and stakeholder alignment for enterprise products. Partners with engineering, UX, finance, and business teams to maximize customer and business value. Defines metrics, guides product decisions, manages cross-functional expectations, supports agile development practices, and mentors junior product team members.

Leads corporate communications for The Home Depot’s innovation and interconnected retail strategy. Develops internal and external communication plans, public relations initiatives, executive messaging, and customer-focused technology storytelling. Advises business clients, manages cross-functional teams, agencies, vendors, budgets, and communications measurement. Translates complex AI, digital, technology, and customer experience initiatives into compelling narratives that support enterprise goals and position the company as a retail technology leader.