Jobs at The Home Depot

Lead and coordinate major IT incident response and problem management, drive resolution with stakeholders and vendors, maintain knowledge base and training, provide after-hours on-call support, and identify process and system improvements to prevent future incidents.

Lead and manage a commissioned sales team to generate leads, drive store connectivity, coach and recruit Sales Consultants, meet territory sales targets, monitor KPIs, and ensure exceptional customer service throughout the sales lifecycle.

Drive organic growth and visibility for assigned product categories on homedepot.com by analyzing site performance, researching keywords, developing and implementing SEO strategies, coordinating with cross-functional partners and vendors, and tracking/reporting SEO impact to inform prioritization and process improvements.

Design, develop, configure, and enhance SAP S/4HANA solutions for MM/SD/IM to optimize supply chain and order-to-cash processes. Collaborate with product owners and functional teams, build integrations/tests, mentor junior engineers, and drive best practices across SAP delivery and support.

Oversee Pro department operations and customer experience, enforce store and safety standards, manage Pro team performance and training, perform Manager-on-Duty duties, and drive Pro sales, signups, and on-time deliveries.

Lead and coach a contact center team to achieve performance goals; manage hiring, training, scheduling, performance evaluations, escalate and resolve complex customer issues, analyze metrics, and implement operational improvements.

The Sr. Logistics Analyst is responsible for data management and analysis, process improvement, and project coordination within Logistics operations. This role includes mentoring, developing recommendations for management, and managing vendor relationships.

Senior Software Engineer responsible for designing, developing, testing, deploying, and maintaining supply‑chain software. Works in agile teams, develops test suites, improves security, performance, resilience, and production monitoring, mentors junior engineers, and contributes to tool/product selection and troubleshooting.

Lead architecture and delivery of AI-powered, enterprise-scale customer platforms using LLMs and agent frameworks. Design integrations across MDM, customer identity, and Salesforce CRM, implement event-driven microservices on GCP, establish CI/CD/DevSecOps practices, and drive observability, resilience, and governance for production AI systems while supporting and enabling product teams.

Serve as liaison between Finance and technical teams to gather requirements, translate them into technical specifications and Jira user stories, and manage workstreams. Support capacity planning and backlog/resource tracking, analyze current-state finance processes for automation and data solutions, and coordinate UAT with business partners.

Lead and grow a UX team to design end-to-end, data-informed customer experiences. Use qualitative and quantitative insights, journey mapping, and storytelling to influence product, engineering, and business leaders, remove customer friction across channels, and drive measurable CX improvements.

Lead and develop inside sales support teams handling quoting, order processing, escalations, and post-sales fulfillment. Drive operational improvements, cross-functional collaboration, performance management, coaching, and sales productivity initiatives to increase customer loyalty and revenue.

Oversee Pro customer experience and store standards: manage Pro area flow, validate orders/deliveries, coach and develop associates, perform opening/closing and Manager on Duty duties, enforce safety and operational SOPs, and support hiring and staffing to drive sales and Pro Xtra engagement.

Lead store Order Fulfillment and receiving operations, enforce SOPs and safety, coach and develop associates, manage staffing and MOD duties, audit quality and shrink mitigation, and ensure timely picking, staging, and loading to meet SLAs and excellent customer experience.

Manage Online Data Engineer teams, develop analytics infrastructure, prioritize projects, and foster collaboration while guiding technical development and mentorship.

The Lead Data Scientist leads data science initiatives, mentors junior staff, manages projects, collaborates with business teams, and explores technical developments to drive value through data science.

The Pro Experience Manager oversees store standards, drives sales, manages customer service, trains associates, and ensures safety compliance while performing managerial duties.

The Associate Data Scientist supports data science initiatives by developing algorithms for business insights, communicating results, and continuously learning advanced analytics practices.

The Pro Experience Manager leads customer service in the store, oversees Pro team operations, ensures safety compliance, manages staff performance, and executes store operations as Manager on Duty.

The Operations Experience Manager leads store operations, ensuring customer service and adherence to operational standards. This role involves coaching associates, managing order fulfillment, and ensuring safety compliance while performing managerial duties.