Jobs at The Home Depot

Leads data science initiatives using advanced analytics, predictive and prescriptive modeling to improve profitability, efficiency, and customer experience. Develops algorithms and models, communicates insights to business leaders, manages project priorities, mentors data scientists, supports recruiting, and collaborates with cross-functional partners. Explores emerging data science techniques, develops reusable solutions, documents processes, and establishes best practices for analysis and model productionalization.

Provides end-to-end HR support across 2–6 retail stores, partnering with store leaders on talent management, recruitment, onboarding, succession planning, coaching, performance management, associate relations, investigations, compliance, labor relations, and workplace culture. Maintains Workday accuracy, monitors HR metrics, mitigates workplace risks, identifies workforce trends, and supports operational reviews. Travel between assigned stores is required, with potential overnight travel of 20%–50%.

Leads reliability engineering for transportation and delivery fulfillment systems. Manages distributed engineers, 24x7 operations, incident response, SLOs, observability, automation, resilience, security remediation, and continuous improvement. Partners with product and engineering teams to deliver secure, scalable software and oversees hiring, mentoring, performance management, roadmaps, capacity, and operational priorities.

Owns product strategy, prioritization, user research, backlog refinement, and delivery for enterprise products. Translates customer and business needs into product priorities, defines success metrics, accepts user stories, supports release planning, and makes value-focused product decisions. Collaborates with engineering, design, finance, business partners, and stakeholders while communicating product direction and managing expectations across the organization.

Coordinates collection of outstanding balances for completed home service jobs. Reviews customer accounts, contacts customers by phone and electronic communication, verifies payments with accounts receivable, and partners with field personnel to resolve installation or service issues. Handles disputes, negotiates payment options, follows escalation and collections processes, documents communications, and closes out jobs.

Leads enterprise UX and service design initiatives across complex systems, workflows, and interconnected teams. Creates service blueprints, journey maps, workflows, prototypes, and experience frameworks; conducts research and usability testing; synthesizes data; and drives alignment among product, engineering, research, and business stakeholders. Coaches junior designers, oversees design delivery, establishes design consistency, and shapes UX strategy across products and domains.

Leads store operations, order fulfillment, receiving, customer service, safety, and opening or closing procedures. Manages department workflows, audits SOP compliance, resolves customer concerns, coaches associates, supports hiring and performance management, addresses staffing gaps, and implements shrink and safety plans. Serves as Manager on Duty, coordinates store readiness, ensures training completion, and maintains operational and merchandising standards.

Manages the in-store Pro sales team, including customer service, sales performance, staffing, coaching, safety, product availability, merchandising, profitability, and store appearance. Oversees 3–4 direct reports, develops department strategies, resolves customer and associate issues, ensures compliance with company policies, and drives Pro customer loyalty and operational execution. The role requires a flexible minimum 50-hour weekly schedule and no travel.

Leads strategy, planning, discovery, and roadmap alignment across multiple product teams and enterprise domains. Partners with senior leaders, UX principals, engineers, and cross-functional program teams to define scope, sequence work, manage dependencies, prioritize initiatives, and drive business value. Communicates product strategy, facilitates enterprise planning, resolves impediments, and balances stakeholder and customer needs. The role typically requires overnight travel of 5% to 20%.

Designs enterprise UX and service experiences across complex systems, workflows, and technologies. Partners with product, engineering, research, data science, and business teams to conduct research, map service ecosystems, create journey maps, blueprints, workflows, prototypes, and usability tests. Leads stakeholder alignment, advocates for design thinking, supports product strategy, mentors junior UX professionals, and translates complex systems into intuitive solutions.

Leads store operations, order fulfillment, receiving, customer service, safety, and opening and closing procedures. Manages D93 receiving and D94 fulfillment workflows, audits SOP compliance, coaches associates, supports hiring and performance management, resolves customer concerns, implements shrink plans, and serves as Manager on Duty. Ensures safe practices, training completion, operational readiness, and adherence to company policies.

Manages analytics people and processes supporting strategic business objectives. Develops advanced analytics, reporting capabilities, analytical platforms, and actionable insights using large datasets and tools including SQL, SAS, R, Python, and Tableau. Collaborates with cross-functional stakeholders across merchandising, finance, operations, supply chain, online, and IT; oversees data validation, system enhancements, troubleshooting, and end-user support.

Leads projects from business need definition through implementation, develops business requirements and standardized reporting, maintains dashboards and strategies, researches assigned categories, and tracks performance metrics. Acts as a strategic thought partner and subject matter expert while coordinating cross-functional project teams, managing deadlines, analyzing data, and presenting insights to senior leadership.

Leads Pro customer experience and store operations, ensuring customer service, inventory availability, order accuracy, deliveries, safety, and compliance. Coaches and develops associates, supports hiring and performance management, manages staffing, and resolves customer or associate concerns. Performs Manager on Duty opening and closing responsibilities, coordinates store readiness, enforces SOPs, and collaborates with store leadership on Pro strategies.

Manages blueprint takeoff activities for large custom and multifamily projects, coordinating suppliers, quoting teams, and internal partners to deliver projects on time. Leads pre-call meetings, handles escalations, mentors Takeoff Specialists, supports planning and prioritization, and improves quote quality, product offerings, and presentation standards. Serves as a market subject matter expert and supports cross-functional training, performance updates, and customer-focused execution.

Supports economic and financial analysis and forecasting for business decisions. Researches sales, gross margin, returns, working capital, investments, and other financial metrics; prepares reports, graphs, and charts; conducts financial and statistical studies; and gathers information using established procedures. Collaborates with other departments and applies analytical and problem-solving skills to meet accuracy and deadline requirements.

Manages store operations processes and process-improvement projects for Equipment Services. Analyzes problems, develops recommendations, maintains work plans, resolves roadblocks, and responds to field needs. Partners with store and operations teams, delivers training and insights, and manages 2–5 Business Analysts, including staffing, performance reviews, and professional development.

Supports Outside Sales Representatives in growing managed account portfolios through quoting, sourcing, sales orders, account administration, issue resolution, post-sale follow-up, and project ownership. Partners with vendors and cross-functional teams to address pricing, availability, invoices, and customer needs. Maintains account relationships and uses CRM and telephony systems to provide consultative service. The role requires at least one year of work experience, strong communication and organizational skills, and occasional overnight travel.

Leads large, cross-functional operational improvement initiatives for store operations. Responsibilities include defining project scope, creating work plans, managing issues and roadblocks, coordinating stakeholders, driving process and workforce effectiveness improvements, and measuring business outcomes. The role manages 5–10 managers, supervisors, and analysts, influences change across functions, develops talent, and translates strategic priorities into sustainable processes and measurable operational results.

Supports organizational development initiatives through organization design, organizational analysis, stakeholder consultation, change management, communications, and adoption planning. The role leads small to midsize projects and workstreams within larger initiatives, analyzes qualitative and quantitative data, facilitates workshops, develops organizational structures and process materials, coordinates cross-functional implementation, and evaluates post-implementation outcomes.