Jobs at Holt Renfrew

Develops long-term customer relationships, delivers exceptional beauty product sales and service, achieves personal and brand targets, builds a loyal clientele, supports merchandising and events, shares product expertise, follows up with customers, and resolves service issues. The role requires flexible scheduling, bilingual French and English communication, and collaboration with store management, vendors, and sales teams.

Develop and maintain loyal client relationships to drive brand sales, meet/exceed sales targets, deliver exceptional customer service, execute merchandising and events, communicate with clients, and attend product education. Ensure compliance with health, privacy, and cybersecurity policies.

Lead a Personal Shopping team to meet sales targets and deliver exceptional client service. Recruit, hire, coach and develop elite sellers, cultivate and retain clients, collaborate with cross-functional teams, manage payroll, inventory, operations and private shopping suites, and ensure compliance with privacy and cybersecurity policies.

Lead and manage store logistics and stock movement teams to ensure accurate receiving, shipping, transfers, replenishment, and inventory control. Maintain stockroom standards, coordinate returns/markdowns/deliveries, manage shipping/receiving operations and budgets, enforce loss prevention and safety, and support merchandising and alterations as needed.

Develops lasting customer relationships to increase sales, service, and loyalty in a luxury retail environment. Responsibilities include meeting sales targets, building a personal client base, conducting client outreach, providing product recommendations, attending training, performing visual merchandising and floor recovery, handling customer issues, and following health, safety, privacy, and cybersecurity policies. The role requires fashion knowledge, strong sales performance, technology skills, flexibility, and a collaborative approach.

Provides administrative and operational support to a Personal Shopper by managing appointments, correspondence, client profiles, merchandise preparation, alterations, transfers, and product holds. Maintains merchandising and store-readiness standards, supports customer service, coordinates suite housekeeping, assists with loss prevention, and ensures compliance with privacy, cybersecurity, and health and safety policies.

The Sales Associate builds long-term customer relationships, delivers exceptional service, achieves commission-based sales targets, and develops a personal client base. Responsibilities include client outreach, product recommendations, customer issue resolution, floor recovery, visual merchandising, price changes, and sales support. The role requires strong luxury fashion and product knowledge, social media proficiency, proactive clienteling, quota achievement, teamwork, and flexible availability including evenings, weekends, and holidays.

Provides luxury men’s footwear sales and exceptional customer service while building and maintaining a personal client base. Responsibilities include meeting sales targets, client outreach, product education, visual merchandising, floor recovery, price changes, resolving service issues, and promoting merchandise through social media and digital channels. Requires strong fashion and product knowledge, consistent quota achievement, collaboration, and flexible availability.

Sells luxury fashion across the store, provides personalized styling and wardrobe advice, develops long-term customer relationships, cultivates new clientele, and exceeds sales targets. The role also includes product expertise, visual merchandising, floor recovery, price changes, and sales support. Candidates should have commission-sales experience, preferably in luxury retail, and be available for flexible evening, weekend, and holiday schedules.

Develops long-term customer relationships, delivers exceptional luxury service, achieves sales targets, builds a personal client base, and drives loyalty through personalized outreach. Responsibilities include product education, client follow-up, visual merchandising, floor recovery, price changes, resolving service issues, and promoting merchandise through social media and digital channels. Requires strong fashion and product knowledge, consistent quota achievement, teamwork, and flexible availability.

Develops long-term customer relationships, achieves personal and assigned-brand sales targets, builds a loyal client base, provides expert product knowledge, supports visual merchandising and floor recovery, executes brand events, communicates with clients, and resolves service issues. Requires flexible scheduling, bilingual French and English communication, and collaboration with store teams, buyers, vendors, and managers in a luxury retail environment.

Provides administrative, scheduling, reporting, presentation, and analytical support to sales management and department teams. Tracks and prioritizes action items, coordinates product knowledge sessions with vendor partners, maintains employee schedules and vacation entries in Workbrain, supports meetings, and assists with repair and client issues. Ensures compliance with privacy, regulatory, and cybersecurity requirements.

Provides exceptional service in a luxury womenswear retail environment, builds and maintains a personal client base, achieves sales targets, and drives customer loyalty. Responsibilities include client outreach, product and fashion trend knowledge, visual merchandising, floor recovery, price changes, resolving service issues, attending product education, and collaborating with management. Compensation includes hourly base pay plus commission tied to sales volume.

Fits, pins, marks, and alters garments according to client specifications. Measures clients, assesses fit, completes alterations to high technical standards, communicates pricing and completion dates, provides expert tailoring guidance, collaborates with sales associates, maintains alteration records and department cleanliness, and reports supply or equipment needs.

Develop and maintain loyal client relationships to drive sales and service. Meet and exceed sales targets, use Holt Renfrew 360 and social media to engage clients, perform visual merchandising and pricing changes, attend training, and proactively promote new arrivals. Support customer service issue resolution and comply with health, safety, privacy, and cybersecurity policies.

Provide outstanding customer service and drive sales through building and maintaining a loyal client base, attending trainings, merchandising, using Holt Renfrew 360 and social media to engage clients, and meeting/exceeding sales targets. Handle customer concerns, follow health, safety, privacy and cybersecurity policies, and perform store tasks that support sales and visual presentation.

Provide exceptional customer service in a luxury retail environment to drive sales and customer loyalty. Build and maintain a personal client base through proactive outreach, social media, and use of Holt Renfrew 360. Meet and exceed sales targets, participate in training, support visual merchandising and price changes, resolve customer service issues, and stay current on product knowledge and fashion trends.

Provide exceptional customer service and drive sales through building and maintaining a loyal client base, proactive outreach, product knowledge, visual merchandising, and use of Holt Renfrew 360 and social media. Meet and exceed sales targets, attend training, follow health, safety, privacy and cybersecurity policies, and perform store tasks to support sales.

Sell luxury merchandise and build long-term client relationships to meet and exceed sales targets. Provide exceptional customer service, perform merchandising and sales support tasks, attend product training, use multiple communication channels to engage clients, resolve service issues, and comply with health, safety, privacy, and cyber security policies.

Develop and maintain long-term client relationships to drive sales and loyalty. Exceed sales targets, perform visual merchandising and floor support, use digital channels (including Holt Renfrew 360 and social media) for client outreach, attend product training, resolve customer issues, and comply with health, safety, privacy, and cybersecurity policies.