Teams at Holt Renfrew

Provides switchboard, office administration, accounts payable, cash-office balancing, banking reconciliation, invoice coding, petty cash management, chargeback investigations, and audit support. Maintains financial and inventory-related tracking, coordinates POS and technical-system repairs, manages parcel and bag checks, and ensures compliance with company procedures, privacy policies, and cybersecurity measures.

Provides corporate and commercial legal counsel across contracts, governance, regulatory compliance, privacy, risk management, real estate, marketing, employment, and litigation. Drafts and negotiates agreements, advises cross-functional teams, supports corporate governance and investigations, manages external counsel, leads legal projects, and mentors junior associates.

Owns ecommerce analytics and measurement strategy for holtrenfrew.com, using customer, website, product, search, and financial data to identify growth opportunities. Leads KPI governance, funnel analysis, dashboarding, data quality, conversion-rate optimization, experimentation, SEO, product discovery, and AI-powered search initiatives. Partners cross-functionally to translate complex analysis into actionable recommendations for senior leadership and improve traffic, conversion, revenue, and customer experience.