Teams at Holt Renfrew

Develop and maintain loyal client relationships to drive brand sales, meet/exceed sales targets, deliver exceptional customer service, execute merchandising and events, communicate with clients, and attend product education. Ensure compliance with health, privacy, and cybersecurity policies.

Lead a Personal Shopping team to meet sales targets and deliver exceptional client service. Recruit, hire, coach and develop elite sellers, cultivate and retain clients, collaborate with cross-functional teams, manage payroll, inventory, operations and private shopping suites, and ensure compliance with privacy and cybersecurity policies.

Lead and manage store logistics and stock movement teams to ensure accurate receiving, shipping, transfers, replenishment, and inventory control. Maintain stockroom standards, coordinate returns/markdowns/deliveries, manage shipping/receiving operations and budgets, enforce loss prevention and safety, and support merchandising and alterations as needed.