Teams at Holt Renfrew

Develops long-term customer relationships, delivers exceptional beauty product sales and service, achieves personal and brand targets, builds a loyal clientele, supports merchandising and events, shares product expertise, follows up with customers, and resolves service issues. The role requires flexible scheduling, bilingual French and English communication, and collaboration with store management, vendors, and sales teams.

Develop and maintain loyal client relationships to drive brand sales, meet/exceed sales targets, deliver exceptional customer service, execute merchandising and events, communicate with clients, and attend product education. Ensure compliance with health, privacy, and cybersecurity policies.

Lead a Personal Shopping team to meet sales targets and deliver exceptional client service. Recruit, hire, coach and develop elite sellers, cultivate and retain clients, collaborate with cross-functional teams, manage payroll, inventory, operations and private shopping suites, and ensure compliance with privacy and cybersecurity policies.