Jobs at Hinge Health

Own product marketing for new verticals, including positioning, go-to-market strategy, launch planning, messaging, enablement, and adoption measurement. Partner with Health Services, Client Success, Product, and clinical teams to support health-plan approvals, prepare clients for new offerings, and improve launches using feedback and performance data. Create presentations, FAQs, objection-handling resources, communications, and live enablement while communicating progress, risks, and decisions to leadership.

Build and launch Hinge Health’s new GI digital care product from scratch. Lead technical direction across mobile, web, backend, AI, hardware integration, experimentation, reliability, and performance. Develop production software, establish engineering practices, mentor engineers, collaborate with Product, Design, Marketing, and clinicians, and iterate based on member feedback and measurable health outcomes.

Build and operate full-stack rewards and incentives features across mobile and backend systems using JavaScript, TypeScript, React Native, NestJS, and Node.js. Own projects from technical design through production, including APIs, data models, testing, observability, performance, experimentation, and maintenance. Collaborate with Product, Design, Data, Security, Privacy, and Compliance teams, contribute to architecture and code reviews, use AI-assisted development responsibly, and mentor teammates.

Build and launch Hinge Health’s new gastrointestinal digital care product from scratch. Develop and review production code across mobile and backend systems, lead complex projects, run experiments, improve reliability and performance, integrate AI technologies, and contribute to architecture and developer tooling. Collaborate with product, design, marketing, and analytics partners; mentor junior engineers; and drive features from conception through launch, measurement, and iteration in a regulated healthcare environment.

The Business Operations & Strategy Manager will drive cross-functional initiatives, manage projects, and utilize analytics to shape musculoskeletal care and influence strategic directions.

Build and lead internal developer platforms, cloud and service infrastructure, automation, reliability, observability, security, CI/CD, and AI/ML enablement. Own multi-quarter technical roadmaps, design highly available services, establish operational standards, lead cross-team initiatives, participate in incident response, improve developer productivity, and mentor engineers. The role requires hands-on production coding and collaboration across engineering, product, security, data, ML, and infrastructure teams.

Design, build, and maintain scalable backend systems and AI-powered clinical agents. Develop LangGraph.js workflows, integrate LangSmith observability and evaluation, and support LLM-based applications using AWS Bedrock. Contribute to knowledge graphs, RAG systems, distributed architectures, production operations, technical strategy, incident resolution, code reviews, mentoring, and cross-functional delivery within a healthcare-focused DevOps environment.

Leads R&D Enablement as a product, owning platform roadmaps across service enablement, mobile app enablement, quality, and SRE. Drives developer experience, AI adoption, CI/CD optimization, quality engineering, observability, knowledge management, and platform adoption. Establishes quarterly roadmaps, measures DORA and developer experience metrics, conducts user research, and partners with Engineering, Security, Infrastructure, Product, and Design teams to improve delivery speed, reliability, and satisfaction.

Coordinate high-volume interview scheduling and candidate communications, ensuring a seamless and inclusive candidate experience. Maintain accurate applicant tracking system records, interview stages, and feedback forms in Ashby. Partner with recruiters and hiring managers to manage calendar changes, resolve scheduling conflicts, and prepare interview panels. The role requires strong organization, adaptability, attention to detail, and professional communication skills.

Associate General Counsel supporting product, engineering, clinical, privacy, compliance, commercial, and executive teams across the healthcare technology product lifecycle. Advises on HIPAA, healthcare privacy, FDA matters, corporate practice of medicine, friendly-PC structures, telehealth, clinical workflows, AI-enabled products, international data protection, government programs, and multi-state regulatory compliance. Develops scalable legal processes, manages complex workstreams, supports launches, and mentors legal professionals.

Supports enrollment marketing programs for multiple client accounts by creating communications plans, coordinating campaign execution, maintaining Salesforce records, performing personalization and deployment QA, processing client changes, monitoring campaign performance, and tracking issues. Partners with Client Success, Marketing Operations, Growth, Design, Data Analytics, and other teams to improve campaign efficiency and enrollment outcomes.

Build and maintain scalable full-stack Member Records products using TypeScript, React, and Node.js. Develop interfaces, backend services, APIs, and data models while improving reliability, security, observability, performance, and testing. Partner with Product, Design, Clinical, Quality, and engineering teams from technical discovery through production support. Participate in architecture reviews, incident response, technical debt reduction, and mentoring.

Own and scale Hinge Health’s support knowledge management program. Build information architecture, content standards, ownership models, review processes, health metrics, dashboards, and cross-functional workflows. Maintain and improve internal and external support content for specialists and AI systems, partnering with Support Operations, Quality, Product, Engineering, Analytics, Marketing, and vendors. Optimize knowledge retrieval, content freshness, localization, and AI-supported workflows to improve productivity, resolution quality, handle time, and member satisfaction.

Own relationships with employer clients, drive program adoption, report on value, manage escalations, secure renewals, and expand product usage. Build trusted partnerships, use data-driven insights to influence decisions, coordinate cross-functional resources, advocate for clients, and support enrollment campaigns. The role also includes coaching client success team members and contributing to evolving best practices.

Own and improve Hinge Health’s corporate IT infrastructure, including endpoint management, networking, identity, SaaS platforms, automation, and cloud-connected systems. Manage Jamf across a multi-OS environment, resolve complex technical escalations, improve provisioning and access workflows, and implement secure AI-enabled internal tools. Lead infrastructure improvements, migrations, office technology projects, documentation, mentoring, and operational practices while balancing security, reliability, governance, and employee experience.

Leads regional and national partnerships with benefits consultants, brokers, and advisory firms. Builds territory and partnership plans, develops executive relationships, generates partner-influenced pipeline, supports complex B2B sales, negotiates channel agreements, presents healthcare solutions, and translates clinical, actuarial, ROI, and product information for sophisticated audiences. Collaborates across Sales, Clinical, Product, Marketing, Legal, Finance, and Operations while maintaining Salesforce data and market intelligence.

Design, build, and operate reliable backend services, APIs, data models, and distributed workflows for billing and financial systems. Improve correctness, traceability, observability, performance, and resilience across revenue-critical processes. Collaborate with Product, Finance, Operations, Data, and engineering teams, support production systems, resolve incidents, mentor junior engineers, and integrate AI technologies into engineering and operational workflows.

Build and lead Hinge Health’s provider partnerships channel from zero to one. Develop strategies, target health systems and healthcare technology partners, build executive relationships, negotiate enterprise agreements, launch referral pilots, and create scalable partnership models, playbooks, metrics, and operating processes. The role requires cross-functional collaboration across product, engineering, clinical, marketing, legal, sales, customer success, and implementation teams.

Provides hands-on technical leadership for CareHub systems supporting clinical communications and care delivery. Responsibilities include writing production code, leading architecture and design, delivering large projects, improving reliability and performance, integrating AI capabilities, mentoring engineers, managing incidents, and collaborating cross-functionally. The role focuses on secure, scalable workflows such as messaging, video visits, scheduling, clinical notes, care plans, and interaction records.

Build and scale member-to-member referral systems, including incentive mechanics, referral flows, personalization, and acquisition features. This backend-heavy full-stack role involves delivering production projects, modernizing pipelines, resolving incidents, improving system performance and availability, integrating AI technologies, contributing to architecture and tooling, and mentoring engineers. The role requires ownership of backend APIs and services alongside React and React Native frontend development.