Jobs at HighRes Biosolutions

Owns Microsoft Dynamics 365 processes across planning, procurement, warehouse management, and shipping. Resolves system issues, maintains process documentation, delivers user training, manages enhancement requests and business cases, and governs operational data integrity. The role oversees mass data uploads, data cleansing, audits, and continuous process improvement while serving as the primary liaison between Operations and IT.

Designs, develops, debugs, and tests electrical systems for laboratory automation and robotic products. Responsibilities include creating schematics and wiring diagrams, selecting components, building prototypes and cable assemblies, preparing technical documentation, participating in reviews, managing development timelines, and collaborating with customers and cross-functional engineering teams on requirements, testing, and validation.

Own portfolio-level scheduling for 80–130 lab automation projects from purchase order through testing and installation. Build schedules, templates, baselines, critical paths, resource forecasts, capacity models, and scenario analyses. Maintain schedule data quality in Kantata, integrate vendor and cross-functional timelines, report variances and risks, and provide reliable schedule reporting to project managers and leadership.

Supports sales and project delivery for laboratory automation solutions by analyzing customer requirements, modeling workflows, designing technical systems, preparing proposals and demonstrations, and assisting with deployment, protocols, acceptance testing, and customer support. Collaborates with sales, project management, deployment, and customers while maintaining knowledge of laboratory automation technologies, instruments, methodologies, and software.

Supports sales and project delivery for laboratory automation solutions across biotech, pharmaceutical, and research customers. Analyzes scientific requirements, designs technical workflows, evaluates instruments and system layouts, prepares proposals and presentations, and assists with deployment, protocol development, acceptance testing, and customer support. Requires strong scientific or engineering knowledge, customer-facing communication skills, and experience with automated laboratory systems. Domestic and international travel is required periodically.

Lead CAPA, nonconformance, customer complaint, supplier quality, and root cause investigations through closure. Facilitate cross-functional Device Review Meetings, assess product and customer risk, drive corrective action effectiveness, maintain the QMS, support audits, monitor quality trends, and mentor teams on quality practices. The role partners across engineering, manufacturing, systems integration, service, supply chain, and project management in a regulated automation environment.

Supports customer laboratory automation systems onsite through software and hardware troubleshooting, case management, system deployments, upgrades, configuration changes, and code integration. Collaborates with field service and internal teams, troubleshoots networking and serial communications, configures relational databases, trains customers, documents issues, and validates system functionality while maintaining customer satisfaction.

Lead design for CellarioOS and instrument device interfaces, unifying them under a single design system. Own Lab Designer and system visualizations, prototype rapidly with AI tools, design generative/AI-adaptive interfaces, run usability tests, and collaborate closely with research, engineering, and product to deliver intuitive workflows for lab automation.

Provides remote, onsite, and customer-site technical support for laboratory automation platforms. Manages customer cases, troubleshoots software, hardware, networking, robotic, and database issues, deploys and debugs integration code, performs upgrades and configuration changes, trains customers, collaborates with field and internal teams, and documents resolutions and process improvements.

Supports laboratory automation customers by managing technical cases, troubleshooting software, hardware, networking, and robotics systems, and deploying integration code. Configures databases, performs upgrades and configuration changes, trains customers, collaborates with field service and software teams, documents issues, and drives resolutions. The role is remote with office and customer-site work and requires approximately 30% domestic travel.

Leads production sustaining, manufacturing process improvements, manufacturability, assembly, testing, tooling, and production-floor support for electromechanical products. Partners with engineering, operations, quality, and technicians to manage product changes, improve efficiency, reduce costs, address CAPA issues, implement Lean/Six Sigma, create work instructions, and monitor manufacturing KPIs. The role also mentors junior engineers and supports multiple concurrent projects with up to 10% local or international travel.

Configure, deploy, test, and support lab robotic automation systems and scheduling software. Conduct FAT/SAT, troubleshoot hardware/software issues, configure relational databases, maintain documentation, and deliver client training and on-site customer-facing support across Europe.

Design custom robotic systems for pharmaceutical/biotech customers; collaborate with electrical and robotics engineers, manufacturing, vendors, and customers; produce detailed drawings, organize BOMs, and manage engineering change orders through the product lifecycle.

Lead deployment, commissioning, and support of complex laboratory automation systems for life sciences clients. Perform FAT/SAT, configure and troubleshoot hardware/firmware, write and maintain C# automation code and device drivers, train customers, manage stakeholder expectations, and create technical documentation while traveling to client sites.

Lead product marketing for CellarioOS and DIY Automation: define personas, positioning, go-to-market, sales enablement, content/thought leadership, competitive and market analysis, VOC collection, and customer engagement to drive adoption and revenue.

Lead delivery of laboratory automation and robotic systems from kickoff through FAT/SAT and acceptance. Manage plans, budgets, risks, stakeholders, validation activities, and cross‑functional coordination for multiple concurrent projects.

Configure, deploy, and support laboratory robotic automation systems; perform FAT/SAT, troubleshoot hardware/software, configure databases and scheduling applications, deliver client training, maintain documentation, and provide onsite customer-facing technical support.