Teams at Herotel

Designs, deploys, and maintains secure, scalable cloud infrastructure across AWS, Azure, and GCP. Responsibilities include hybrid-cloud connectivity, identity and access management, infrastructure automation, monitoring, cost management, backup and disaster recovery, incident response, asset tracking, and cloud migration projects. The role also contributes to cloud architecture, standards, documentation, and service availability.

Assists senior technicians with fibre optic and wireless network installations, site surveys, equipment recovery, repairs, maintenance, cable routing, and worksite cleanup. Organises tools and vehicle supplies, follows installation instructions, and maintains health and safety standards while working independently or in teams, including at heights, in confined spaces, and in varying weather conditions.

Own day-to-day cybersecurity operations, including threat monitoring, incident response, vulnerability management, penetration testing, infrastructure hardening, disaster recovery testing, security tooling, and ISO 27001 technical controls. The role investigates incidents, manages endpoint and SIEM platforms, supports cloud and on-premises security, collaborates on remediation, and provides technical evidence for audits and POPIA-related investigations.