Jobs at Hello Patient

Own strategic customer accounts from implementation through post-go-live, focusing on account health, retention, growth, and customer value. Monitor agent performance, identify risks, coordinate issue resolution with Product and Engineering, manage customer communications, lead check-ins and reviews, create performance reports and ROI models, and identify expansion opportunities. Support launches, renewals, invoicing, and cross-functional customer initiatives.

Own strategic customer accounts from implementation through long-term success. Monitor account health and AI agent performance, identify risks, coordinate issue resolution with internal teams, run customer reviews, report on ROI, and support renewals and expansion opportunities. Build trusted advisor relationships while helping customers adopt additional agents, chatbots, billing, referrals, and locations.

Lead Hello Patient’s sales organization and net-new revenue growth. Build a repeatable SaaS sales motion, define territories and quotas, own forecasting, coach account executives, recruit and develop talent, and personally support strategic enterprise deals and partnerships. The role partners cross-functionally to improve pipeline quality, deal progression, implementation transitions, and sales capacity while establishing a scalable operating cadence for a growing healthcare technology company.

Lead Hello Patient’s sales organization and own net-new revenue growth. Build a repeatable SaaS sales motion across healthcare segments, establish territories, quotas, forecasting, and pipeline processes, and coach AEs on prospecting, discovery, negotiation, and closing. Recruit and develop sales talent, personally support strategic enterprise deals and partnerships, collaborate cross-functionally, and provide executive and board-level revenue updates. Frequent travel and substantial in-person collaboration are expected.

Generate and qualify sales opportunities with healthcare organizations through outbound email, phone, and LinkedIn campaigns. Identify healthcare decision-makers, qualify inbound leads, conduct discovery conversations, document insights in CRM systems, and hand off qualified prospects to Account Executives. Support go-to-market process improvement by testing messaging, sharing market feedback, and refining qualification strategies.

Own full sales cycle for enterprise healthcare customers—prospect, discovery, demos, negotiation, and close. Build outbound strategies, penetrate multi-location accounts, drive expansion from pilots to enterprise, manage pipeline and forecasting in HubSpot, exceed revenue goals, and partner with product and implementation to shape GTM motion.

Own full enterprise sales cycles for an AI-powered patient communication platform: prospect, demo, negotiate, close, and expand accounts. Build outbound strategies, manage pipeline in HubSpot, influence GTM, and exceed revenue targets in a fast-moving startup.

Sell an AI-powered patient communication platform to healthcare organizations. Own full enterprise sales cycle—prospecting, discovery, demos, negotiation, close—build pipeline, manage forecasts in HubSpot, drive expansion, and partner with leadership to shape GTM motion.

Build full-stack, AI-powered features for a healthcare conversational platform. Develop React/Next.js frontends, Python/FastAPI backends, cloud-deployed services, LLM-driven workflows, integrations with third-party healthcare systems, and maintain reliability, testing, and observability while owning projects end-to-end.

Build end-to-end features across frontend, backend, and AI workflows using React/Next.js and Python/FastAPI. Own projects from design to deployment, integrate with healthcare systems, improve reliability and AI-powered patient engagement, and collaborate cross-functionally.