Teams at Healthdirect Australia

Advise leaders and managers on employee relations, investigations, workplace health and safety, wellbeing, performance, talent, remuneration, and employee experience programs. Use workforce data, reporting tools, and AI-assisted approaches to improve people decisions, policies, processes, and manager capability while ensuring compliance with Australian employment, WHS, and anti-discrimination legislation.

Lead a hands-on engineering team responsible for API, interoperability, integration, CMS, and AI enablement platforms supporting national healthcare services. Own architecture, coding practices, code reviews, incident response, vendor relationships, and delivery of resilient AWS-based systems. Develop FHIR-compliant APIs and MCP-based AI capabilities while mentoring engineers and coordinating with healthcare, government, and technology partners.

Develop and maintain the My Aged Care Knowledge Management System by creating and auditing knowledge articles, work instructions, procedures, metadata, and content workflows. Validate information against business systems, coordinate stakeholder reviews and approvals, support content governance, identify improvement opportunities, and report on knowledge activity, usage, and performance.