Project Manager - Platform Services

Lead priority corporate initiatives from design to delivery within Healthdirect Australia’s national platform services.

• Deliver priority initiatives with government and industry partners
• 12-month contract managing projects end to end in digital health
• Hybrid (2 days office), easy commute - Haymarket, near Central Station

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

We are a government-owned, not-for-profit organisation. Our services are fast and easy to access through helplines, video calls, apps and websites, and support Australians at every stage of life, wherever they live and at any time of day or night.

About the opportunity

We are seeking a Project Manager on a 12-month contract to plan, coordinate, implement and evaluate priority corporate initiatives within our Platform Services team, part of the Services and Technology Division.

Reporting to the General Manager, Platform Services, you will be accountable for end-to-end delivery, including design, stakeholder engagement, risk management, documentation and reporting. The initiatives are delivered in partnership with government and industry, so you will build close relationships and pay careful attention to contract and funding considerations to deliver on time and on budget.

Key Responsibilities

• Plan, coordinate and deliver Platform Services corporate initiatives, and facilitate project meetings and activities
• Prepare stage gate submissions and guide projects through the six governance gates to approval
• Develop and maintain project documentation and records
• Conduct risk assessments and maintain the risk register and mitigation strategies
• Prepare budget proposals and track spending, and coordinate resources and monitor utilisation
• Establish a benefits realisation framework and tracking, and make sure projects transition effectively to business as usual
• Manage emergent issues and keep projects on track in a dynamic environment
• Work in partnership with the General Manager and Service Directors to deliver initiatives on time and on budget
• Liaise with internal and external stakeholders, document engagement, and draft reports for internal and external governance committees
• Build a trusting and safe environment where problems can be raised openly, with a focus on solutions
• Share your skills, redesign or develop tools and templates, and host lunch-and-learn sessions

About You

You are an experienced project manager who stays calm and focused in a high-pressure, dynamic environment. You communicate with confidence at every level, influence without authority, and build a collaborative one-team culture. You take pride in delivering outcomes and benefits, and you are comfortable responding to urgent and emerging matters.

What you’ll bring to the role

• A minimum of 5 years’ project management experience, preferably in a complex, multi-disciplinary environment with stringent operational outcomes
• Proven experience managing projects involving specialist and operational teams
• Experience in digital health
• Demonstrated experience in project governance, including stage-gate submissions, risk and budget management, and benefits realisation
• The ability to influence and communicate with stakeholders at all levels
• Excellent interpersonal skills, with the ability to build and maintain strong working relationships
• Strong planning, administrative and organisational skills
• Excellent time management, analytical and problem-solving skills, and a demonstrated ability to meet tight deadlines
• A relevant tertiary qualification in business, project management, information technology or a related discipline
• Desirable: knowledge of, or experience in, the government sector

Why join Healthdirect

Your work will contribute to nationally significant virtual health services that support Australians to access trusted health advice and care. You will help shape quality, safety and experience outcomes in a committed, consumer-centred organisation.

We are committed to creating a culture where you can bring your whole self to work. Our benefits include:

• Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi-dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Click Apply to submit your application. Please note, you must have the right to live and work in Australia to apply for this role.