HC Brands
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eCommerce • Retail • Manufacturing
Provides onsite IT helpdesk support for desktop systems, workstations, servers, network infrastructure, and mobile devices. Responsibilities include software and patch deployment, PC diagnostics, installations, troubleshooting, account and password administration, incident documentation and escalation, email system maintenance, network cabling, and infrastructure recommendations. The role requires supporting Windows environments, Active Directory, DNS, ticketing systems, and business technology projects.
