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Information Technology • Cybersecurity
The Help Desk II role involves supporting internal users globally, managing onboarding, troubleshooting system issues, and ensuring IT operations efficiency.
Information Technology • Cybersecurity
Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.
