Jobs at Hankey Group

Build and deploy AI-enabled internal applications, dashboards, workflow automations, reporting tools, and system integrations for insurance operations. Develop web solutions, APIs, and database connections; integrate insurance, cloud, and SaaS platforms; and test systems supporting underwriting, billing, claims, reporting, and security. Translate operational needs into technical solutions while collaborating with internal teams, vendors, and nontechnical stakeholders. The role requires full-stack or backend development experience and production experience with AI/ML or LLM applications.

Manages repossessed vehicle inventory, auction vendor performance, vehicle assessment, reconditioning, valuation, sale preparation, and bid approvals. Conducts auction site reviews, coordinates vendor meetings, negotiates arbitration claims, identifies market opportunities, audits expenses, and ensures compliance with company policies and regulations. Requires strong automotive remarketing knowledge, independent judgment, organizational skills, and proficiency with multiple business systems.

Drives regional lease origination by acquiring and developing auto dealership relationships, supporting lender partners, delivering dealer training, and executing territory sales strategies. Analyzes market conditions, competitor financing, residual values, and lending guidelines; recommends product and program changes; maintains CRM records and performance reports; resolves partner issues; and represents the company at trade conferences. Frequent territory travel and relationship management are central to the role.

Manages repossessed vehicle inventory, auction vendors, vehicle assessments, reconditioning, valuations, sale preparation, and sale decisions. Monitors vendor performance, conducts auction-site reviews, coordinates corrective actions, negotiates arbitration claims, identifies market arbitrage opportunities, audits expenses, and reports travel costs. The role requires automotive remarketing expertise, independent judgment, strong organization, and proficiency with multiple industry databases and office software.

Manages repossessed vehicle inventory, auction vendor performance, vehicle assessment, reconditioning, valuation, sale preparation, and sale decisions. Conducts auction site reviews, coordinates vendor meetings, audits expenses, negotiates arbitration claims, identifies market arbitrage opportunities, and ensures compliance with company policies and regulations. Requires strong automotive remarketing knowledge, independent judgment, organizational skills, and proficiency with multiple databases and auction platforms.

Design and develop real-time voice-to-voice AI agents using LLMs, speech recognition, speech synthesis, streaming, and agent frameworks. Build Python and C#/.NET backend services, APIs, telephony integrations, and RAG workflows. Optimize latency, reliability, and conversational performance while evaluating emerging AI technologies and collaborating with product and engineering teams.

Manages repossessed vehicle inventory, auction vendor relationships, vehicle assessment, reconditioning, valuation, sale preparation, and sale decisions. Monitors vendor performance, conducts auction-site reviews, evaluates inventory and expenses, negotiates arbitration claims, identifies market arbitrage opportunities, and coordinates corrective actions. Requires strong automotive remarketing knowledge, independent judgment, organization, communication, and comfort using multiple databases and software platforms.

Manage national internet sales activities, lead generation, qualification, conversion, forecasting, and sales team performance. Lead, coach, and develop sales staff; establish targets and evaluate results. Develop sales strategies, monitor KPIs, prepare performance reports, and manage sales improvement projects. Build strategic partnerships with auto dealerships, financial institutions, and other stakeholders while supporting market share and profitability growth.

Manages repossessed vehicle inventory, auction vendor relationships, vehicle valuation, reconditioning, sale preparation, and auction performance. Reviews transport status, inspections, grading, bids, expenses, and vendor compliance while maximizing net recovery. Conducts on-site auction reviews, leads vendor meetings, negotiates arbitration claims, identifies market arbitrage opportunities, and reports travel expenses. Requires strong automotive remarketing knowledge, independent decision-making, communication skills, and proficiency with multiple databases and office software.

Manages repossessed vehicle inventory, auction vendors, vehicle assessments, reconditioning, sale preparation, valuations, and sale decisions. Responsibilities include monitoring vendor performance, conducting auction-site reviews, coordinating performance meetings, negotiating arbitration claims, identifying market arbitrage opportunities, auditing auction expenses, and ensuring regulatory and company-policy compliance. The role requires automotive remarketing expertise, strong organizational and communication skills, independent decision-making, and proficiency with multiple auction and office software platforms.

Manage workers’ compensation claims, leave administration, return-to-work programs, and reasonable accommodation processes. Advise employees and managers on HR policies, employment laws, employee relations, performance management, and corrective actions. Maintain confidential records and HRIS data, coordinate with insurers and healthcare providers, support investigations, and ensure compliance with federal, state, and local regulations.

Manage and grow relationships with automotive dealer partners through consultative internal sales. Responsibilities include presenting financing products, prospecting and following up on leads, onboarding dealers, training partners on programs, increasing funded deals, and restructuring vehicle loans for approval. The role requires phone, email, and video communication in an office-based team environment, with performance-based commissions and bonuses.

Manages and grows relationships with independent and franchise auto dealerships. Responsibilities include presenting financing products, prospecting, following up on CRM leads, onboarding and training dealer partners, communicating loan programs, and restructuring vehicle loans for profitable approval. The role is office-based, consultative, performance-driven, and includes phone, email, and video communication.

Manage and grow relationships with independent and franchise auto dealers to increase funded loan volume. Responsibilities include presenting financial products, prospecting, following up on CRM leads, onboarding and training dealer partners, maintaining account relationships, and restructuring vehicle loans for approval. The role uses consultative sales, phone and email communication, video meetings, and performance-based selling in an office environment.

Contact customers with accounts 31–60 days past due, negotiate payment plans, make high-volume outbound calls, and reduce delinquencies. The role requires meeting performance and compliance goals, using skip-tracing tools, coordinating with repossession agents, and maintaining accurate customer records. Collectors must communicate professionally, understand FDCPA requirements, use Excel and Outlook, and work flexible schedules including overtime and weekends when needed.

Manage accounts 31–60 days past due by making outbound calls, negotiating payment arrangements, reducing delinquency, and meeting performance goals. Use skip-tracing tools to locate customers or collateral and coordinate with repossession agents when needed. Maintain compliance with collection laws, including FDCPA, while handling high call volumes and providing professional customer service.

Manages charged-off automotive finance accounts through outbound and inbound calls, payment negotiations, skip tracing, repossession decisions, settlements, and accurate recordkeeping. The role requires compliance with collection laws, collateral valuation, customer communication, multitasking, and achievement of performance goals. Representatives collaborate with teammates, protect confidential information, and may work overtime or weekends.

Manages charged-off automotive finance accounts by contacting customers, negotiating payment plans and settlements, conducting skip tracing, coordinating repossession and vehicle recovery efforts, and maintaining accurate account records. The role requires knowledge of collection laws, collateral valuation, automotive finance, strong negotiation skills, computer proficiency, and flexibility to work overtime and weekends.

Manage auto-loan accounts more than 90 days past due, contact customers, negotiate payment solutions, perform skip tracing, locate collateral, and collaborate with repossession agents. The role requires meeting delinquency-reduction goals while maintaining compliance with collection laws, handling high call volumes, and providing professional customer communication.

Manage delinquent auto-loan accounts 31–60 days past due through outbound calls, payment-plan negotiation, skip tracing, and repossession coordination. The role requires meeting collection and quality goals, handling high call volumes, maintaining compliance with collection laws, accurately documenting activity, and providing professional customer service. Candidates need strong communication, negotiation, computer, and data-entry skills, with collections experience preferred.