Teams at Haier America

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.

Handle inbound service calls to assess customer needs, upsell extended warranty insurance products, ensure FCA regulatory compliance, meet sales targets, and deliver excellent remote customer service. Role requires a 3-day on-site induction in Warrington, a DSE assessment, and a satisfactory DBS check.