Teams at Haier America

Manage inbound container flow across Haier and third-party logistics networks, minimizing stock dwell time, operational risks, and unnecessary costs. Monitor capacity and costs, coordinate planning, and manage relationships with 3PL partners to maintain service levels and supply continuity. The role requires strong organization, planning, analytical, communication, and influencing skills, with travel to warehouse and other UK and Ireland sites.

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.