Join our fabulous sales team and help enhance our reputation as the number one home appliance brand in the world.
Working fully remote, our Sales Executives are responsible for managing inbound service calls from our customers. By providing an amazing sales-through-service approach, you will sell our leading range of added-value service products while delivering an exceptional customer experience.
Excellent Benefits Package
Basic salary of £30,818 + commission
Top earners earning £50,000+
Fully remote working, all equipment provided
Working only 1 in 4 weekends
Working 37.5 hours per week on a set shift pattern, with no late working – our contact centre closes at 6pm
Brilliant staff discounts on products and a range of retailers, entertainment, holidays, days out and much more
Discounted gym membership
Enhanced family leave policies
Up to 6% pension contribution
4x Life Cover
Training support schemes to aid your development
Enhanced sick pay policy
Employee Assistance Programme
As a Sales Executive at Haier Europe, you'll promote and upsell our range of extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status. You'll identify and recommend the most appropriate insurance product to customers by assessing their needs and requirements, while ensuring full FCA regulatory compliance when setting up extended warranties.
Working remotely as part of our high-performing contact centre team, you'll handle inbound customer enquiries, build rapport, identify sales opportunities and deliver outstanding customer service that drives results.
As a Sales Executive here at Haier Europe, you'll promote and up-sell our range of extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status. You'll identify and pitch the most appropriate insurance product to the customer via assessment of their information/ needs whilst ensuring full FCA regulatory compliance when setting up extended warranties for customers.
The successful candidate will have previous sales experience within a telephone based sales role. You'll be familiar with working toward sales targets, preferably within an FCA regulated environment.
Based from home, you must reside with a 70mile radius of our Warrington offices (WA3 6XG). You will also be required to attend a 3 day induction on-site at our Training Activation Centre based in Warrington. We will support with travel arrangements and accommodation (if required).
Our future. In your hands. Apply now.
Please note that the successful candidate selected will be required to undergo a satisfactory Disclosure and Barring Service (DBS) check as part of the pre-employment screening process.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
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Skills Required
- Previous sales experience within a telephone-based sales role
- Experience working toward and meeting sales targets
- Familiarity with FCA regulated environments
- Ability to ensure FCA regulatory compliance when setting up extended warranties
- Reside within a 70 mile radius of Warrington (WA3 6XG) and attend a 3-day on-site induction
- Satisfactory Disclosure and Barring Service (DBS) check as part of pre-employment screening
- Strong customer service, rapport-building, and upselling skills in a contact centre environment
What We Do
Established in 1984, Haier Group is a world-leading provider of solutions to better life. Focusing on user experience, Haier has been included on the list of BrandZ™ Top 100 Most Valuable Global Brands for two consecutive years as the world’s first and only IoT ecosystem brand. Haier has topped Global Major Appliances Brand Rankings by Euromonitor International for 12 consecutive years. Its subsidiary Haier Smart Home is among the list of Global 500 of Fortune. To date, Haier Group owns three listed companies, has seven global brands such as Haier, Casarte, Leader, GE Appliances, Fisher & Paykel, AQUA and Candy. It has successfully incubated 5 unicorn companies and 41 gazelle companies. Moreover, Haier has established 10+N innovation ecosystems, 28 industrial parks, 122 manufacturing centers and nearly 240,000 sales networks around the globe, it has gone deep into 160 countries and regions globally, serving more than 1 billion users’ families. (Data as of January 2021) Haier Group is committed to working with its world-class ecosystem partners to continuously build premium brand, scenario brand and ecosystem brand, and to set up IoT ecosystems in clothing, food, accommodation, travel, health, elderly care, biomedicine and education, and to tailor personalized smart life for users around the globe. 海尔集团创立于1984年，是全球领先的美好生活解决方案服务商。海尔始终以用户体验为中心，连续2年作为全球唯一物联网生态品牌蝉联BrandZ™全球百强，连续12年稳居欧睿国际世界家电第一品牌，旗下子公司海尔智家位列《财富》世界500强。海尔集团拥有3家上市公司，拥有海尔Haier、卡萨帝Casarte、Leader、GE Appliances、Fisher & Paykel、AQUA、Candy七大全球化品牌，成功孵化5家独角兽企业和41家瞪羚企业，在全球构建了10+N创新生态体系，设立了28个工业园、122个制造中心和24万个销售网络，深入全球160个国家和地区，服务全球10亿+用户家庭。（数据截至2021年1月） 海尔集团致力于携手全球一流生态合作方持续建设高端品牌、场景品牌与生态品牌，构建衣食住行康养医教等物联网生态圈，为全球用户定制个性化的智慧生活。
