Jobs at Haier America

Manage inbound container flow across Haier and third-party logistics networks, minimizing stock dwell time, operational risks, and unnecessary costs. Monitor capacity and costs, coordinate planning, and manage relationships with 3PL partners to maintain service levels and supply continuity. The role requires strong organization, planning, analytical, communication, and influencing skills, with travel to warehouse and other UK and Ireland sites.

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.

Handle inbound service calls to assess customer needs, upsell extended warranty insurance products, ensure FCA regulatory compliance, meet sales targets, and deliver excellent remote customer service. Role requires a 3-day on-site induction in Warrington, a DSE assessment, and a satisfactory DBS check.

Handle inbound customer service calls remotely to upsell extended warranty and added-value service products, meet sales targets, and deliver excellent customer experience. Assess customer needs, recommend appropriate insurance products under FCA compliance, and participate in a 3-day on-site induction. Successful hire requires a DBS check.

Manage local IT operations across UK & Ireland, lead workplace and end-user support teams, ensure service continuity and quality, manage budgets, suppliers and contracts, support European projects and travel to sites.