Jobs at Haier America

Accountable for safe, efficient and commercially effective operation of UK & ROI warehousing and logistics. Manage 3PLs, inventory accuracy, transport, imports, and final-mile delivery. Drive operational performance, cost efficiency and customer experience, lead and develop managers and teams, ensure compliance, and collaborate across Supply Chain, Transport, Commercial and Finance.

Manage local IT operations across UK & Ireland, lead workplace and end-user support teams, ensure service continuity and quality, manage budgets, suppliers and contracts, support European projects and travel to sites.

Handle inbound customer enquiries across product queries, order changes and complaints. Own cases end-to-end, provide clear timely communication, resolve issues empathetically, use CRM and IT tools, and contribute to high customer satisfaction and brand loyalty.

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer service calls remotely to upsell extended warranty and added-value service products, meet sales targets, and deliver excellent customer experience. Assess customer needs, recommend appropriate insurance products under FCA compliance, and participate in a 3-day on-site induction. Successful hire requires a DBS check.

Handle inbound service calls to assess customer needs, upsell extended warranty insurance products, ensure FCA regulatory compliance, meet sales targets, and deliver excellent remote customer service. Role requires a 3-day on-site induction in Warrington, a DSE assessment, and a satisfactory DBS check.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.