Jobs at Haier America

Handle inbound customer service calls remotely to upsell extended warranty and added-value service products, meet sales targets, and deliver excellent customer experience. Assess customer needs, recommend appropriate insurance products under FCA compliance, and participate in a 3-day on-site induction. Successful hire requires a DBS check.

Handle inbound service calls to assess customer needs, upsell extended warranty insurance products, ensure FCA regulatory compliance, meet sales targets, and deliver excellent remote customer service. Role requires a 3-day on-site induction in Warrington, a DSE assessment, and a satisfactory DBS check.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.

Lead strategic customer relationships for the Small Domestic Appliance business, develop and deliver customer business plans, manage senior retailer and ecommerce partners, drive sell-out execution, promotional alignment, range development, commercial negotiations, and deliver profitable sales and margin growth. Role requires remote work with extensive travel to the Birchwood Park office.

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer enquiries across product queries, order changes and complaints. Own cases end-to-end, provide clear timely communication, resolve issues empathetically, use CRM and IT tools, and contribute to high customer satisfaction and brand loyalty.