Jobs at Haier America

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Handle inbound customer service calls remotely, identify upsell opportunities, and sell extended warranty insurance products while ensuring FCA regulatory compliance. Build rapport, meet sales targets, complete required remote assessments and a 3-day on-site induction, and provide excellent customer service.

Handle inbound service calls to assess customer needs, upsell extended warranty insurance products, ensure FCA regulatory compliance, meet sales targets, and deliver excellent remote customer service. Role requires a 3-day on-site induction in Warrington, a DSE assessment, and a satisfactory DBS check.

Handle inbound customer service calls remotely to upsell extended warranty and added-value service products, meet sales targets, and deliver excellent customer experience. Assess customer needs, recommend appropriate insurance products under FCA compliance, and participate in a 3-day on-site induction. Successful hire requires a DBS check.

Leads operational excellence and transformation across Demand to Delivery, driving continuous improvement, Lean and Six Sigma initiatives, SAP enhancements, automation, AI opportunities, and business change. The role partners with Operations, Logistics, Transport, and Demand Planning leaders to deliver measurable improvements in performance, service, and efficiency, while building continuous improvement capability through coaching and development.

Partners with Supply Chain leaders across logistics, warehousing, inventory, and procurement to improve financial and operational performance. Leads budgeting, forecasting, and business planning; analyzes freight, inventory, and warehouse performance; supports cost optimization and investment cases; improves working capital; and contributes to month-end reporting, controls, process improvement, and systems enhancement.

Lead Demand Planner responsible for managing and optimizing demand signals within the UK and Ireland S&OP process. The role supports inventory strategy, improves customer and distribution-centre availability, identifies and mitigates risks, and uses analytical insights to influence stakeholders. It also involves collaboration with central planning, the Demand and Supply Chain Planning Manager, and wider planning teams. The position is hybrid, requiring three office days and two home-working days.

Accountable for safe, efficient and commercially effective operation of UK & ROI warehousing and logistics. Manage 3PLs, inventory accuracy, transport, imports, and final-mile delivery. Drive operational performance, cost efficiency and customer experience, lead and develop managers and teams, ensure compliance, and collaborate across Supply Chain, Transport, Commercial and Finance.

Manage local IT operations across UK & Ireland, lead workplace and end-user support teams, ensure service continuity and quality, manage budgets, suppliers and contracts, support European projects and travel to sites.