Jobs at Haier America

Lead omnichannel strategy to drive consumer conversion and revenue across physical and digital touchpoints. Own execution of activation plans, connect brand, product line, digital marketing, e-commerce and commercial performance, optimize budget/ROI, and manage P&L for UK & Ireland.

Lead account management and sales strategy for the Contracts business, focusing on UK housebuilders and developers. Secure new contracts, drive tenders, manage distributor and manufacturer relationships, deliver sales and margin growth, and execute joint business planning and commercial negotiations.

Handle inbound and outbound service calls to support existing customers and the UK white goods market. Sell value-added service products using a service-led approach, own and resolve customer issues, use Salesforce to access accounts and process information accurately, and meet sales targets in a fast-paced contact centre.

Support VAT returns, statutory reporting and audits; assist payments, bank reconciliations and cash flow forecasting; maintain balance sheet reconciliations and month-end; support fixed asset accounting and financial controls; contribute to reporting, system improvements and ad-hoc analysis.

Handle inbound customer enquiries, identify needs, recommend and close extended warranty sales using a sales-through-service approach. Meet sales targets, maintain FCA compliance, deliver excellent service, and participate in training and progression opportunities.

Lead strategic customer relationships for the Small Domestic Appliance business, develop and deliver customer business plans, manage senior retailer and ecommerce partners, drive sell-out execution, promotional alignment, range development, commercial negotiations, and deliver profitable sales and margin growth. Role requires remote work with extensive travel to the Birchwood Park office.

Handle inbound service calls to up-sell extended warranty and service products, assess customer needs, achieve sales targets while ensuring FCA regulatory compliance, provide first-class customer service, and complete required training. Based at Bolton with hybrid working and scheduled shifts.