Teams at Hagerty

Develops concepts, campaign platforms, headlines, copy, scripts, and integrated creative executions for Hagerty’s brand and marketing initiatives. Collaborates with creative, strategy, marketing, and production teams; presents work to stakeholders; researches audiences and automotive trends; maintains brand voice standards; and mentors other creatives. The role owns projects from brief through execution and may require quarterly event travel.

Designs and governs software solutions, bounded contexts, APIs, integration patterns, and technology portfolio assets. The role communicates architecture to technical and nontechnical stakeholders, evaluates design tradeoffs, documents decisions, supports product strategy, and promotes reusable integration patterns. It requires broad software development knowledge across programming, deployment, databases, identity, messaging, and API design, along with independent leadership across multiple initiatives.

Leads Hagerty’s Private Client experience standards across insurance, claims, brokers, events, underwriting, marketing, auctions, and trusted advisors. Defines service protocols, SLAs, communication playbooks, training curricula, escalation processes, segmentation models, member journeys, and multi-year improvement roadmaps. The role integrates Hagerty’s broader ecosystem into a differentiated high-net-worth client experience while influencing cross-functional teams without direct authority.