Jobs at Gundersen Health System

Supports research staff and principal investigators with medical record review, patient interviews, data collection, database and case report form entry, and maintenance of research documentation. The intern works approximately 10 hours weekly for the full academic year on site at the La Crosse Campus, supporting research navigation and nursing research projects.

Processes and posts insurance payments and hospital and clinic charges accurately. Ensures smooth payment processing, applies medical billing and coding principles, maintains attention to detail, and provides strong customer service. The role is full-time, onsite, and requires completion of competency testing within 90 days.

Provides administrative and clerical support to NICU, pediatric/PICU, and respiratory therapy units. Responsibilities include creating positive patient and family impressions, coordinating with providers and clinical staff, managing calendars, preparing meetings, recording minutes, and supporting daily operations. The role is part-time, on-site, and requires strong organization, customer service, scheduling, and technology skills.

Supports the design, implementation, optimization, testing, deployment, and ongoing support of AI-enabled applications and automation solutions in a healthcare environment. The role analyzes workflows, identifies improvement opportunities, evaluates emerging AI tools, troubleshoots application issues, monitors performance, and partners with clinical, operational, and IT stakeholders to drive adoption and improve patient care.

Designs and delivers leadership development programs, workshops, and training initiatives. Partners with executive and department leaders to identify improvement opportunities, strengthen team performance, foster engagement, and align leadership practices with organizational values and patient outcomes.

Performs routine hospital foodservice duties, including food preparation, setup, delivery, cleanup, cash handling, facility cleanliness, and courteous customer service for patients and residents. The casual position is typically scheduled from 4–7 p.m. on weekdays, weekends, and holidays. No education is required; a high school diploma or equivalent is preferred, along with preferred foodservice experience.

Provides basic resident care in nutrition, elimination, comfort, mobility, and safety within a long-term care setting. Communicates and documents resident information accurately while collaborating with healthcare team members. This casual position requires 16 hours every two weeks, including alternating weekends and holidays, with opportunities for additional hours.

Schedules patient appointments for an OB/Gyn department while providing excellent customer service and positive patient experiences. Partners with providers, medical professionals, and managers to support patient care. The role requires strong organization, phone etiquette, and customer service skills, with scheduling conducted in a healthcare setting. Training is onsite in Onalaska, Wisconsin, with potential hybrid work for eligible residents.

Designs and delivers Epic training programs for clinicians, staff, and IT professionals. Collaborates with technical teams and subject matter experts to create user-friendly learning materials across print, audio, visual, multimedia, and e-learning formats. Evaluates training effectiveness, improves future programs, supports technology adoption, and may provide coaching or mentoring. The role requires onsite training support in La Crosse, Wisconsin, with occasional work in Green Bay.

Leads Utilization Management Services and a team of approximately 20 professionals. Oversees utilization review, medical necessity determinations, denials, appeals, regulatory compliance, reimbursement optimization, performance, and fiscal responsibility. Partners with physicians, medical directors, clinicians, and operational leaders while driving workflow improvements, change initiatives, and adoption of AI-enabled tools.

Deliver meals throughout the hospital and support patients, families, and guests in creating a positive dining experience. Work six five-hour shifts every two weeks, including weekday evenings, alternating weekends, and holidays. This entry-level foodservice role offers flexible scheduling, career development, benefits, tuition support, and shift differentials.

Supports the development and delivery of Epic and IT application training for end users and IT professionals. Conducts training needs assessments, collaborates with technical and business stakeholders, creates application documentation and learning materials, assists with workshops and online training, and delivers instruction on software packages and productivity tools. Works under direct supervision, resolves basic issues, and escalates complex problems.

Supports leaders and employees across multiple healthcare locations through employee relations, payroll and benefits administration, performance and talent management, workforce planning, training, policy guidance, and HR program execution. The role answers employee questions, supports organizational goals, and helps improve engagement and the employee experience.

Leads government and external affairs initiatives, including legislative and regulatory research, policy analysis, stakeholder relationship management, public relations outreach, strategic projects, grant opportunity monitoring, and engagement with officials, agencies, businesses, and community partners. The role supports organizational positioning on issues affecting Emplify Health and requires eligibility to register as a lobbyist, a valid driver's license, and travel one to two times monthly.

Supports marketing, community relations, foundation activities, communications, event coordination, public relations, employee engagement, hospital promotion, and relationship-building with local businesses and donors. The intern gains hands-on experience while working approximately 15 hours per week, including occasional evening or weekend events and fundraisers.

Provides anatomic and clinical pathology services, including surgical pathology and cytopathology diagnostics. Responsibilities include communicating findings, participating in leadership, supervising advanced practice clinicians, providing potential outreach services, and teaching students, residents, fellows, and clinical staff. The role is based in a tertiary referral medical center with high surgical and cytology volumes and shared call coverage.

Leads an enterprise IT training and optimization program, managing instructional designers and partnering with clinical, business, IT, and vendor stakeholders. Oversees training development, technology adoption, process improvement, performance metrics, budgeting, vendor relationships, and strategic alignment. Identifies skill gaps, evaluates program effectiveness, promotes innovation, and develops a high-performing team while supporting organizational quality and operational goals.

Supports Epic patient access applications and workflows for scheduling, eligibility, registration, and related functions. Troubleshoots application issues, provides end-user support, monitors system performance, assists with audits and data integrity, and participates in upgrades, integrations, enhancements, and implementations. Collaborates with IT, clinical, and operational teams to optimize healthcare technology and patient access. The role is remote within WI, MN, or IA, with occasional onsite support in Wisconsin.

Provide patient-centered retail pharmacy services: accurately dispense prescriptions, counsel patients, review and verify orders, maintain medication records, collaborate with healthcare professionals, and advise on OTC products. Maintain required immunization and BLS certifications and Minnesota pharmacist licensure.

Owns the vision, roadmap, stakeholder alignment, and continuous improvement of AI and intelligent automation solutions in healthcare. Collaborates with engineers, data scientists, and project managers to translate requirements into user stories, facilitates Agile ceremonies, conducts market and competitive research, monitors solution performance, and communicates progress to stakeholders. Requires strong analytical, communication, and leadership skills along with experience managing AI solutions.