Jobs at Guild Mortgage

Supports mortgage origination compliance through complaint investigations, regulatory and investor examinations, risk-based monitoring, transactional testing, regulatory research, root cause analysis, reporting, and remediation. Independently manages multiple compliance matters, develops testing methodologies and monitoring materials, communicates findings to regulators and leadership, and recommends improvements to compliance controls and the Compliance Management System.

Supports mortgage originators with lead-to-contract activities, including appointment setting, database updates, credit report and AUS preparation, client communications, documentation collection, compliance-approved marketing, and loan-status inquiries. Maintains referral relationships, manages calendars, responds to leads, and provides clerical support while following SAFE Act, privacy, and company restrictions. The role requires strong organization, responsiveness, customer service, communication, data-entry, and Microsoft Office skills.

Manages mortgage loan production support operations, including supervising staff, maintaining loan data and documentation, monitoring compliance and performance metrics, managing pipelines and workloads, resolving escalated loan issues, coordinating customer and realtor interactions, and improving procedures. Provides staff training and coaching, supports quality control and risk management, prepares reports, and may originate loans or attend closings as needed.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Leads the company’s AI governance program by developing frameworks, policies, controls, inventories, approval processes, and monitoring for AI and LLM tools. Partners with security, engineering, IT operations, risk, legal, and compliance teams to manage AI risks, third-party due diligence, data protection, regulatory compliance, audits, training, and responsible AI adoption. Tracks emerging regulations and standards while measuring program effectiveness and driving continuous improvement.

Leads a DevOps engineering team and owns people management, delivery execution, capacity planning, stakeholder coordination, and technical direction. Oversees CI/CD, infrastructure-as-code, deployment automation, cloud and platform engineering, environment governance, security remediation, observability, incident response, and operational resiliency. Partners with engineering, infrastructure, security, architecture, and SRE teams to improve delivery reliability, automation, platform availability, and enterprise technology outcomes.

Provides administrative and business development support to mortgage originators. Creates compliant marketing materials, manages calendars and databases, cold-calls prospective referral partners and clients, schedules appointments, tracks outreach in Salesforce, supports branch events, and provides customer service. Requires strong organization, communication, responsiveness, attention to detail, and comfort working in a metrics-driven environment.

Supervises loss mitigation operations, including team productivity, loan reviews, FHA workout decisions, compliance audits, escalated accounts, reporting, training, and process-improvement projects. Ensures loss mitigation activities comply with investor, state, federal, CFPB, and company requirements. Manages team members, inventory, general ledger reconciliation, auditor responses, and borrower communications while maintaining timely and accurate case resolution.

Manages a mortgage bankruptcy portfolio, preparing and submitting legal claim packages, reviewing debtor plans and payment histories, coordinating with attorneys, applying fees, tracking deadlines, auditing invoices and files, updating systems, and responding to customer, court, and attorney inquiries. Requires mortgage foreclosure and bankruptcy processing experience, strong organization, communication, data-entry, Microsoft Office, compliance, and customer service skills.

Operate and support the QRM mortgage banking risk system, importing and reconciling pipeline, loan, and hedge data. Produce daily risk, position, coverage, P&L, and best-execution reports for the capital markets trading desk. Maintain Power BI dashboards, ETL routines, QRM configurations, reports, and calculation logic. Validate model inputs, support SOX controls and Finance reconciliations, resolve data discrepancies, and respond to ad hoc requests while documenting procedures and partnering with internal stakeholders.

The BI Engineer administers enterprise BI and analytics platforms, governs data consumption, and develops dashboards, reports, KPIs, and self-service analytics. The role translates business requirements into scalable, validated solutions; manages access controls, metadata, data quality, continuity planning, platform costs, and process improvements. It also provides stakeholder consultation, resolves complex technical issues, mentors teammates, and supports enterprise data transformation using Power BI, Tableau, Azure, SQL, and multiple database technologies.

The Data Analyst gathers and documents data requirements, queries and analyzes data, validates reporting outputs, and supports KPI tracking. The role researches data sources, assists with ETL and enterprise data warehouse integration, maintains data dictionaries and lineage documentation, identifies quality issues, and delivers reports and insights to stakeholders. Additional responsibilities include supporting data governance, PII controls, master data management, reporting automation, and cross-functional solution design.

Own the strategy, roadmap, evaluation, governance, integration, launch, and lifecycle management of AI tools supporting mortgage sales. Discover Loan Officer needs, prioritize use cases, measure adoption and ROI, evaluate vendors, coordinate risk and compliance approvals, design workflows across enterprise systems, and lead enablement and change management. Partner with technical teams on integrations and internal AI builds while maintaining vendor guardrails and ensuring safe, valuable adoption.

Senior credit risk leader responsible for underwriting guidelines, loan eligibility, investor guideline negotiation, portfolio stress testing, delinquency monitoring, and managing the Credit Policy team. Ensures compliance with investor and regulatory requirements, advises Risk Committee and Product Strategy, liaises with investors, auditors and regulators, and recommends risk mitigation and product adjustments.

The Mortgage Trader manages interest rate risk by executing trades on MBS and whole loans, pricing, and supporting sales through effective communication and operational excellence. Responsibilities include monitoring market conditions, executing trades, and providing analytical insights to improve operational performance.

The Data Engineer designs, builds, and optimizes enterprise data pipelines, lakes, warehouses, integrations, and analytics infrastructure. Responsibilities include ELT development using Snowflake and Informatica, data governance, quality, security, performance monitoring, PII protection, cost optimization, and support for analysts and data scientists. The role also delivers process improvements, analytics tools, stakeholder collaboration, technical mentoring, and scalable data architecture across cross-functional teams.

Leads enterprise data engineering initiatives by designing and optimizing data pipelines, data lakes, warehouses, and analytics infrastructure. Uses Snowflake, Informatica, SQL, and related technologies to integrate diverse data sources, improve data quality, secure PII, and support analytics and data science teams. Establishes governance, monitoring, scalability, performance, and cost-efficiency practices while mentoring teammates and partnering with stakeholders on complex technical solutions.

Manage enterprise BI and analytics platforms, data governance, access controls, and self-service reporting. Translate business requirements into governed dashboards, KPIs, metrics, and actionable insights using Power BI, Tableau, Azure, SQL, and multiple database technologies. Ensure data quality, platform scalability, business continuity, cost efficiency, and secure information delivery. Partner with business and technology stakeholders, lead process improvements, resolve complex issues, and mentor data professionals.

Manages end-to-end regulatory and compliance projects across mortgage origination, servicing, and corporate functions. Develops project plans, dashboards, milestones, and implementation roadmaps; coordinates cross-functional stakeholders; tracks risks, issues, dependencies, decisions, and regulatory deadlines; supports audits and examinations; manages change communications, training, documentation, governance reporting, KPIs, compliance manual updates, and executive presentations. Also drives retrospectives, records retention, workflow improvements, and transition of initiatives to ongoing control owners.

Manages mortgage loan workout closing and completion processes, including document quality control, modification reconciliation, escrow and funds verification, investor submissions, recording, delinquency resolution, and buyout preparation. Ensures compliance with FNMA, FHLMC, FHA, VA, USDA, CFPB, and federal regulatory requirements. Coordinates with cashiering, loan accounting, escrow, cash management, and investor accounting teams while troubleshooting discrepancies, maintaining records, processing payments, and improving procedures.