Teams at Guild Mortgage

Drive growth marketing initiatives to recruit and retain loan officers by creating content, campaigns, and assets. Own campaign planning, content calendars, social and event content, interviews/testimonials, and AI-enabled workflows. Produce Canva-based graphics, presentations, short-form video concepts, and repurposed content. Track performance, maintain templates and libraries, collaborate with cross-functional teams, and support Elevate coaching, executives and events. Travel periodically (10-20%).

Perform Lead-to-Contract and transaction coordination tasks: set and confirm appointments, manage lead follow-ups, prepare web applications, pull credit and AUS findings, collect documentation, support marketing and compliance-approved communications, maintain client/referral relationships, and provide administrative support to originators while adhering to SAFE Act and company policies.

Supervise loss mitigation team and day-to-day operations to ensure timely, compliant loan workout decisions. Monitor metrics, conduct quality audits, manage inventory and general ledger, deliver training, handle escalations, interact with clients/homeowners, and ensure remediation of audit findings.