Jobs at GuideWell

Own cloud identity and access management across AWS commercial and GovCloud environments. Design federation, entitlement models, joiner-mover-leaver automation, workload identities, SSO integrations, access recertification, audit evidence, and cross-partition trust. Partner with application teams and enterprise identity governance teams while implementing AWS and Azure IAM, Terraform, SAML, OIDC, and SCIM solutions in regulated environments.

Build and operate AWS and Azure cloud platform foundations, including landing zones, multi-account structures, account vending, Terraform modules, guardrails, CI/CD, centralized monitoring, and configuration-drift remediation. Lead and mentor platform engineers, establish reference architectures and self-service patterns, review application designs, author architecture decisions, and represent the platform in governance forums. The role supports regulated environments, AWS GovCloud, and large-scale data center migration.

Owns cloud financial management across AWS and Azure by analyzing spend, designing allocation and tagging models, building showback and forecasting, managing commitments, and executing optimization. Partners with engineering, finance, and executive teams to embed cost efficiency into architecture, provisioning, and CI/CD. Responsibilities include anomaly detection, rightsizing, storage tiering, idle resource cleanup, budgeting, migration planning, and cost reporting.

Operate and improve production AWS workloads through automation, monitoring, patching, backups, certificate renewal, disaster recovery, and restore testing. Define operational readiness standards, manage SLOs and error budgets, respond to incidents, participate in on-call rotation, troubleshoot Windows and Linux compute, and create self-healing workflows. Partner with infrastructure teams to transition migrated workloads into steady-state support while maintaining runbooks and operational documentation.

Build and operate cloud security controls across AWS, Azure, GovCloud, and secondary platforms. Responsibilities include IAM, encryption, secrets management, preventive and detective controls, PHI protection, logging pipelines, Terraform and CI/CD automation, remediation, application and vendor design reviews, and audit evidence for HITRUST, HIPAA, SOC 2, FedRAMP, and internal assessments.

Leads enterprise cloud strategy and architecture across multi-cloud and hybrid environments. Designs governance standards, security controls, migration and modernization plans, cost optimization programs, and cloud operating models. Guides AWS, Azure, and GCP architecture; oversees Kubernetes, infrastructure-as-code, DevOps, and serverless initiatives; and advises executive stakeholders. Mentors technical teams, leads cloud governance councils and Centers of Excellence, and ensures scalable, resilient, compliant, and cost-effective cloud solutions.

Designs and governs enterprise cloud strategy across AWS, Azure, and GCP in multi-cloud and hybrid environments. Leads architecture standards, governance, security, migrations, modernization, containerization, infrastructure automation, and FinOps initiatives. Advises executives and business stakeholders, conducts architecture reviews, oversees enterprise migrations, develops compliance frameworks, and mentors technical teams. The role also leads cloud Center of Excellence activities and collaborates with vendors and managed service providers.

Designs and operates AWS cloud networking across multi-account, hybrid, multi-region, and colocation environments. Responsibilities include VPC and transit architecture, Direct Connect and VPN connectivity, DNS, segmentation, firewalls, load balancing, disaster recovery connectivity, carrier management, migration cutovers, Terraform automation, monitoring, documentation, and incident escalation.

Analyzes enterprise KPI performance, develops baselines, supports target setting, checks target plausibility, and tracks performance against goals. Partners with Finance and program owners to interpret data, identify trends, and produce recommendations for planning cycles and senior leaders. Uses advanced analytics, SQL, statistical methods, business intelligence platforms, and AI-augmented tools to create defensible performance narratives and visualizations.

Leads enterprise AI enablement and intelligent automation, overseeing use-case intake, prioritization, delivery, governance, adoption, and value realization. Establishes the AI operating model, builds literacy and training programs, manages automation and AIM teams, sets responsible-AI guardrails, tracks adoption metrics, and aligns investment with enterprise transformation priorities. Requires executive stakeholder leadership, portfolio governance, team development, and experience scaling AI or automation capabilities in complex organizations.

Leads enterprise change management across a transformation portfolio, including operating model design, change communications, adoption programs, readiness assessments, training, stakeholder engagement, and resistance management. Owns change-readiness metrics and represents organizational impacts in governance decisions. Builds leadership capability and manages teams spanning operating model design, communications, and behavior change. Requires extensive enterprise transformation, change management, organizational design, and people leadership experience.

Provides confidential, strategic administrative support to multiple executive leaders. Responsibilities include complex calendar and meeting coordination, correspondence and presentation preparation, expense and budget administration, records management, project timeline tracking, and proactive resolution of operational challenges. The role requires discretion, strong organization, multitasking, Microsoft Office proficiency, flexible scheduling, and occasional travel to meetings, events, and conferences.

Lead GuideWell's executive thought leadership strategy and execution, owning leader LinkedIn, speaking pipeline, executive coaching, cross-functional integration, and measurement to advance enterprise narrative and reputation.

Provides senior-level general accounting expertise, including audited financial statements, cash flow statements, accounting memos, GAAP and statutory accounting analysis, journal-entry and disclosure reviews, and Board presentations. Serves as a subject matter expert on accounting standards and financial processes, advises leadership and business partners, resolves complex financial issues, mitigates risk, and provides coaching and direction across the organization.

Develops and executes internal and external communications across email, intranet, websites, social media, and print. Writes, edits, and distributes employee and stakeholder content; supports social media, website updates, employee campaigns, events, recognition programs, and intranet management. Collaborates with Marketing, Human Resources, Talent Acquisition, leadership, vendors, and subject matter experts while monitoring engagement, maintaining brand consistency, and reporting communication metrics.

Lead teams and manage a portfolio of network development, management, and operations programs. Ensure regulatory compliance (CMS, AHCA, NCQA, BCBSA), implement scalable processes, manage budgets (~$3.5M/project), coordinate cross-functional stakeholders, maintain provider/network documentation, and support sales RFI/RFP and reporting activities.

Supports actuarial management through a three-year rotation program across actuarial and related business teams. Performs pricing, trend, forecasting, reserving, network, segment, provider value, gross margin, and financial analyses for ACA, Medicare, Group, and other insurance lines. Develops actuarial science and insurance expertise while progressing toward the FSA designation. The role is open to remote or in-person candidates.

Provide senior consultative support for network business operations and program management, leading complex initiatives from design to implementation, advising leadership, developing processes and tools, using data to prioritize high-value efforts, managing stakeholders, communications, and occasionally supervising a small team.

Leads enterprise cybersecurity architecture for AI, cloud, hybrid, and on-premises environments. Designs secure AI architectures, cloud foundational controls, zero-trust identity models, API and data protections, and secure LLM, RAG, agent, and MCP integrations. Establishes governance, reusable security patterns, model-usage procedures, compliance controls, and audit readiness across AWS and Azure. Advises executives and technical teams, mentors security professionals, and drives secure cloud migrations while addressing AI/ML risks such as adversarial attacks, model poisoning, data drift, bias, and data leakage.

Processes and adjudicates medical, dental, vision, and mental health claims; researches benefits, coverage, medical necessity, and plan configurations. Investigates and recovers overpayments, resolves appeals and complaints, interprets medical records, negotiates settlements, and authorizes payments. Maintains accurate claims and financial records while meeting production standards and communicating with providers, clients, and healthcare facilities.