Jobs at GuideWell

Builds and operates cloud security controls across AWS, Azure, GovCloud, and other platforms. Responsibilities include IAM, encryption, secrets management, preventive and detective controls, PHI protection, logging pipelines, Terraform automation, security remediation, audit evidence, and compliance support for HIPAA, HITRUST, SOC 2, and FedRAMP.

Own cloud identity and access management across AWS commercial and GovCloud environments. Design federation, cross-account entitlement models, automated joiner-mover-leaver workflows, workload identities, OIDC pipelines, SSO onboarding, access recertification, and audit evidence. Integrate cloud entitlements with enterprise identity governance platforms while eliminating long-lived credentials and standing access. The role requires strong AWS and Azure IAM expertise, Terraform, federation protocols, regulated-environment experience, and obtaining CISSP certification within 180 days.

Processes and adjudicates medical, dental, vision, and mental health claims; researches benefits, coverage, medical necessity, appeals, complaints, and overpayments. Reviews medical records, coordinates settlements and recoveries, verifies plan loading, authorizes payments, and maintains accurate claim and provider records while meeting production standards.

Leads enterprise cloud architecture strategy across multi-cloud and hybrid environments. Designs governance frameworks, migration roadmaps, security controls, modernization initiatives, and cost optimization programs. Partners with executives, engineering, security, finance, vendors, and business units while overseeing cloud migrations, architecture reviews, platform standards, and cloud competency development. Requires deep expertise in major cloud platforms, infrastructure as code, Kubernetes, networking, security, DevOps, and enterprise-scale transformation.

Handles inbound calls from healthcare providers and members, resolves claims and benefit issues, researches appeals and network providers, and supports complex or escalated cases. The role coordinates with benefit consultants, identifies members needing additional assistance, tracks client concerns, trains customer service staff, and contributes to special projects. It requires strong communication, conflict-resolution, analytical, and healthcare benefits knowledge.

Oversee accounting and financial functions, including financial statement preparation, complex journal entries, general ledger reconciliations, audit support, regulatory compliance, and financial analysis. The role supervises junior accounting staff, provides accounting guidance across departments, maintains accurate records, and implements updates to accounting standards and regulations.

Leads complex proposal development for national, major-account, public-sector, and corporate sales opportunities. Manages proposal content, RFP and RFI responses, quality reviews, project plans, assignments, timelines, and automation resources. Coordinates internal subject matter experts, senior leaders, consultants, brokers, and clients; supports finalist presentations and implementation activities. Coaches proposal team members, facilitates training, resolves issues, tracks post-implementation work, and drives continuous process improvement.

Handles inbound calls from healthcare providers and members, resolving claims, benefits, and customer service issues. Researches appeals, benefit questions, and network providers; escalates complex cases and collaborates with benefit consultants. Tracks client concerns, identifies members needing additional support, trains customer service staff, and assists with special projects. The role is fully in-office in San Antonio and requires weekday availability between 7:00 a.m. and 7:00 p.m. CST.

Processes and adjudicates medical, dental, vision, and mental health claims; researches benefits, coverage, medical necessity, and clinical edits. Investigates and recovers overpayments, handles appeals and complaints, interprets medical records, verifies plan loading, and authorizes payments. The role requires meeting production standards, maintaining accurate records, communicating with providers and clients, and using claims, coding, and Microsoft applications.

Processes and adjudicates medical, dental, vision, and mental health insurance claims. Responsibilities include researching benefits, verifying coverage and medical necessity, investigating and recovering overpayments, reviewing medical records, resolving appeals and complaints, negotiating settlements, and authorizing payments. The role requires accurate claims analysis, knowledge of CPT and ICD-10 coding, coordination of benefits, HIPAA, COBRA, strong communication, and proficiency with claims and Microsoft systems.

Processes and adjudicates medical, dental, vision, and mental health claims; researches coverage, medical necessity, benefits, appeals, and plan loading. Investigates and recovers overpayments, interprets medical records, handles complaints, negotiates settlements, and authorizes payments. The role requires claims-system experience, CPT and ICD-10 coding knowledge, familiarity with healthcare regulations, accurate data entry, sound judgment, and effective communication with providers and clients.

Processes and adjudicates medical, dental, vision, and mental health claims; researches benefits, coverage, medical necessity, coding, appeals, complaints, and overpayments. Reviews medical records, negotiates settlements, authorizes payments, maintains accurate financial histories, and meets production standards. Requires healthcare claims adjudication experience, CPT and ICD-10 knowledge, familiarity with HIPAA, COBRA, coordination of benefits, strong analytical judgment, communication skills, and proficiency with Microsoft Office and claims systems.

Processes and adjudicates medical, dental, vision, and mental health claims. Reviews coverage, medical necessity, coding, plan benefits, and policy guidelines; investigates claims, manages overpayments and recoveries, resolves appeals, researches complaints, and verifies plan loading. The role requires accurate production, claims analysis, provider communication, medical record interpretation, and use of computerized claims systems.

Processes and adjudicates medical, dental, vision, and mental health claims; researches coverage, medical necessity, benefits, and plan loading. Investigates and recovers overpayments, negotiates settlements, interprets medical records, handles complaints and appeals, and authorizes payments. Maintains accurate financial histories and claim records while meeting production standards. Requires healthcare claims adjudication experience, coding knowledge, strong judgment, communication, multitasking, and proficiency with Microsoft Office and computerized claims systems.

Leads end-to-end in-house strategy engagements, including problem scoping, analytical approach, team leadership, timelines, quality, executive sponsorship, and actionable roadmaps. Manages and develops Associates and Analysts, secures stakeholder buy-in, anticipates market and regulatory shifts, builds cross-functional relationships, and contributes to recruiting, playbooks, and strategy-team development.

Leads enterprise strategy for a GuideWell business segment, advising senior leaders on complex strategic issues and investment choices. Owns engagements end to end, directs analysts, develops market and competitive insights, prepares executive and Board materials, and translates enterprise strategy into segment roadmaps. Builds cross-functional relationships, coaches talent, supports scenario planning, and helps establish the Enterprise Strategy team’s methods, tools, and culture.

Entry-level Strategy Analyst supporting internal consulting engagements through financial modeling, market analysis, quantitative research, data synthesis, and decision-ready presentations and memos. The role involves collaborating with business stakeholders, validating findings, managing assigned workstreams, and learning consulting and healthcare strategy fundamentals. Candidates need strong analytical, communication, organizational, and attention-to-detail skills, plus proficiency in Excel and PowerPoint.

Owns strategy engagement modules from hypothesis development through defensible recommendations. Responsibilities include structuring analyses, managing workplans, directing analysts, synthesizing findings, presenting to senior stakeholders, managing business-unit relationships, and developing healthcare domain expertise. The role also codifies consulting methods, mentors junior colleagues, and partners with finance, data owners, and subject-matter experts.

Provides confidential, strategic administrative support to multiple executive leaders. Responsibilities include complex calendar and meeting coordination, correspondence and presentation preparation, expense and budget administration, records management, project timeline tracking, and proactive resolution of operational challenges. The role requires discretion, strong organization, multitasking, Microsoft Office proficiency, flexible scheduling, and occasional travel to meetings, events, and conferences.

Develops and executes internal and external communications across email, intranet, websites, social media, and print. Writes, edits, and distributes employee and stakeholder content; supports social media, website updates, employee campaigns, events, recognition programs, and intranet management. Collaborates with Marketing, Human Resources, Talent Acquisition, leadership, vendors, and subject matter experts while monitoring engagement, maintaining brand consistency, and reporting communication metrics.