Jobs at GuideWell

Conduct actuarial research and analysis on high-impact projects supporting strategic decisions across Florida Blue. The intern will gain exposure to the full spectrum of actuarial work, understand its impact on health insurance members, and collaborate across actuarial teams. The role requires prior insurance internship experience, two or more Society of Actuaries exams, strong academic performance, and basic Microsoft Office skills. Programming knowledge in SAS, SQL, or VBA is preferred.

Supports the CEO as a strategic operating partner by managing priorities, calendar, inbox, communications, meetings, Board commitments, travel, and follow-through. Builds AI-enabled workflows and knowledge systems, coordinates executive and Board preparation, tracks deadlines, manages office operations, and handles confidential information with discretion. Partners closely with the Chief of Staff and communications team to ensure the CEO is prepared, organized, and focused on high-impact priorities.

Designs, implements, operates, and optimizes enterprise network infrastructure across campus, data center, cloud, and remote-user environments. Leads network architecture, cloud connectivity, observability, automation, documentation, incident response, disaster recovery, vendor evaluation, and technical strategy. Partners with security, cloud, application, and architecture teams, provides expert consulting, mentors engineers, and leads complex troubleshooting and infrastructure initiatives. Participates in on-call rotations, releases, maintenance, and performance analysis.

Supports technology initiatives by tracking schedules, tasks, dependencies, resources, and status; coordinating changes; preparing estimates, reports, presentations, and process documentation; and assisting users with project management tools. The role also requires basic network engineering knowledge, including network architecture, OSI and TCP/IP models, infrastructure protocols, network diagrams, and troubleshooting. Work is hybrid with occasional travel to meetings and other locations.

Designs, implements, administers, maintains, and troubleshoots enterprise network systems. Handles escalated network issues, analyzes performance metrics, consults with internal customers, supports architecture strategy, researches technology solutions, and develops procedures and documentation. The role also participates in IT projects, releases, disaster recovery exercises, audits, and cross-functional infrastructure troubleshooting.

Provides senior-level database administration, consulting, performance optimization, backup and recovery, disaster recovery, security compliance, and production support. Designs complex database architectures, executes migrations and changes, writes advanced SQL and scripts, analyzes data flows, and leads database technology implementations. Serves as a subject matter expert for projects, advises stakeholders, and provides technical leadership and guidance to other DBAs.

Leads complex business projects, compliance programs, audits, policy development, risk assessments, data analysis, and continuous improvement initiatives. Serves as a liaison between clients and departments, prepares business documentation, presents findings, facilitates training, represents the function externally, and mentors colleagues. Requires five or more years of related experience and a bachelor’s degree or equivalent experience.

Leads enterprise IT strategic sourcing, supplier management, contract negotiations, and lifecycle management for software, services, cloud, and infrastructure agreements. Partners with CIO and business leaders to develop category strategies, assess total cost and vendor risk, manage complex contracts, oversee procurement teams, and drive supplier performance, compliance, savings, and process improvement.

Leads enterprise-wide customer engagement orchestration across channels and business lines. Owns communication governance, frequency capping, suppression logic, consent management, sequencing, personalization, compliance, and contact-load reduction. Partners with marketing, product, analytics, UX, and operations to optimize engagement effectiveness and member experience. Builds and develops a high-performing orchestration team while establishing scalable processes, governance frameworks, and closed-loop performance accountability.

Leads enterprise Voice of the Customer intelligence, predictive analytics, research, and experience surveillance capabilities. Owns listening strategy, unified customer profiles, predictive models, data governance, vendor rationalization, analytics adoption, and insight delivery. Builds and manages teams of analysts and data scientists while translating complex signals into business opportunities and decisions. Requires extensive analytics or data science leadership, predictive modeling, production model deployment, customer experience metrics expertise, and executive communication skills.

Leads the enterprise experience advisory portfolio across health, commercial, government, and shared-service markets. Establishes experience strategy, journey and service design standards, prioritizes initiatives by value and ROI, and scales improvements across the organization. Builds and develops a high-performing advisory team, governs CX pods and quality standards, promotes human-centered design, and partners with business and technology product teams to deliver measurable improvements in retention, trust, NPS, and publicly reported outcomes.

Provides first-contact HR support through phone, email, chat, and case management. Resolves employee and manager inquiries, maintains HR records and transactions, supports benefits enrollment and wellness initiatives, conducts onboarding and benefits sessions, monitors HR data, and escalates complex issues. Contributes to process improvement, knowledgebase updates, reporting, open enrollment, and special projects while delivering high-touch employee service.

Supports actuarial leadership by managing team work and producing independent analyses. Responsibilities include pricing, trend analytics, gross margin and financial reporting across ACA, Medicare, Group, reserves, and segment functions. Participates in cross-functional workgroups and an actuarial rotation program. Requires health insurance experience, active ASA designation, and proficiency in Excel, SAS, and SQL; FSA, pricing or reserving experience, and people or project management experience are preferred.

Provides legal counsel and transactional support for procurement, healthcare operations, technology transactions, and strategic initiatives. Drafts and negotiates commercial, vendor, SaaS, cloud, software licensing, data use, and business associate agreements. Advises stakeholders on healthcare, technology, privacy, cybersecurity, intellectual property, regulatory, and contractual risks. Conducts legal research, prepares analyses, and manages complex matters independently while collaborating with procurement, compliance, information security, technology, and business teams.

Leads the CEO’s office by translating enterprise priorities into accountable action plans, advancing strategic initiatives, managing executive operating cadences, coordinating cross-functional teams, and monitoring performance, risks, and execution. Advises senior leadership, prepares board and executive materials, facilitates leadership forums, drives organizational alignment, and ensures timely follow-through across complex enterprise initiatives.

Manages analytics and reporting teams supporting financial and operational decisions. Oversees reporting consistency, process improvement, automation, data interpretation, quality initiatives, and strategic executive reporting. Leads team training, collaborates with departmental leaders, and partners with account teams to deliver client recommendations. Requires healthcare operations and claims-data expertise, supervisory experience, and proficiency with Excel, Access, VBA, Crystal Reports, T-SQL, SSMS, and SSRS.

Leads the design and launch of a PEO program, including services, pricing, operations, sales, and account management. Drives revenue growth, customer acquisition, strategic partnerships, and expansion into executive-level group segments. Builds and develops high-performing sales and account management teams while collaborating with internal stakeholders and external partners.

Summer IT internship offering hands-on experience across generative AI, infrastructure, cloud engineering, cybersecurity, data analytics, data science, application development, and business analysis. Interns work on real projects, receive mentoring, collaborate with technical and business teams, and present outcomes to technology leadership. Applicants must be enrolled as junior or senior students, maintain a 3.0 GPA, work at least 30 hours weekly, and demonstrate basic programming, Microsoft Office, communication, teamwork, and adaptability skills.

Summer IT internship for graduate students supporting technology projects across generative AI, infrastructure, cloud engineering, cybersecurity, data analytics, data science, application development, and business analysis. Interns complete hands-on work, collaborate with technical and business teams, receive mentoring, and present results to technology leadership. Required qualifications include graduate enrollment, a 3.0 GPA, basic programming and PC skills, communication, teamwork, adaptability, and availability for at least 30 hours weekly.

Leads end-to-end in-house strategy engagements, including problem scoping, analytical approach, team leadership, timelines, quality, executive sponsorship, and actionable roadmaps. Manages and develops Associates and Analysts, secures stakeholder buy-in, anticipates market and regulatory shifts, builds cross-functional relationships, and contributes to recruiting, playbooks, and strategy-team development.