Jobs at GuideWell

Senior leader responsible for enterprise acquisition marketing strategy and serving as CMX's strategic representative to the ACA segment. Leads acquisition planning, creative and communications, campaign operations, and local market/sales support. Mobilizes cross-functional CMX experts, oversees campaign execution across channels, ensures compliance, drives performance measurement and forecasting, and builds trusted relationships with segment leaders to align marketing to business growth targets.

Lead IT risk audits from scoping through reporting and remediation tracking. Assess application, OS, database, network, cloud and security architecture; develop control test programs; communicate findings to management; guide corrective actions; and mentor systems audit staff while overseeing project management and technical research.

Manage and grow relationships with mid-sized employer clients and distribution partners, ensure plan performance, lead cross-functional teams for implementations and renewals, drive retention and upsell, ensure compliance, and deliver exceptional client support and reporting.

Handle inbound calls from providers and members to resolve client-related issues, research claims and appeals, coordinate with benefit consultants, train customer service staff, and support special projects.

Handle inbound provider and member calls to resolve complex client-related claims and benefit issues. Research appeals and benefits, locate network providers, collaborate with Benefits and Benefit Consultants, train client-dedicated customer service staff, track inquiries in systems, and support special projects.

Lead and review complex accounting and reporting work across GAAP and statutory bases; provide subject-matter expertise, drive process and system improvements, coach teams, support audits, and collaborate with senior leaders to ensure accurate monthly, quarterly, and annual financial reporting.

Provide specialized corporate governance legal counsel to the Board and committees; prepare and manage Board materials; develop governance policies; advise on director qualifications, executive compensation, D&O matters, transactions, and compliance; coordinate with external stakeholders; manage governance records; conduct legal research and prepare opinions and memoranda.

Provide enterprise-wide legal counsel on federal and state healthcare regulatory matters. Monitor and interpret laws and enforcement activity, advise business units on compliance and regulatory strategy, develop policies, conduct regulatory risk assessments, coordinate with outside counsel, support compliance program implementation, respond to regulator inquiries, and prepare regulatory analyses for leadership and the Board.

Develop and execute integrated internal communications plans, craft leadership and employee messaging across channels, advise leaders and partners, manage projects and vendors, apply analytics and AI-assisted tools to measure impact, and support executive and crisis communications within a healthcare enterprise.

Lead enterprise AI governance, risk management, and Responsible AI adoption. Oversee AI inventory, policy, risk lifecycle, regulatory compliance, vendor assessments, and integration of governance into business workflows. Partner with Legal, Compliance, Security, PMO, and business units to prioritize AI initiatives, report metrics and ROI, and advise executives and boards.

Design and administer comprehensive employee benefits using data and market benchmarking. Manage medical, dental, vision, retirement, FSA/HRA, COBRA, FMLA, and vendor relationships. Ensure regulatory compliance, run open enrollment and RFPs, reconcile plan billings, maintain eligibility feeds, lead projects and software rollouts, and educate employees on benefits.

Lead enterprise earned media and crisis communications, advising senior leaders, building reporter relationships, executing thought leadership and newsroom strategy, managing agency partners, and directing issues response (hurricanes, regulatory scrutiny, provider disputes). Measure share of voice, media placement quality, executive visibility, and maintain crisis playbooks and rapid-response protocols.

Lead GuideWell's executive thought leadership strategy and execution, owning leader LinkedIn, speaking pipeline, executive coaching, cross-functional integration, and measurement to advance enterprise narrative and reputation.

Create, edit, and quality-check diverse communications (newsletters, digital/social, press, scripts, executive writing) across enterprise audiences. Project-manage reviews, approvals, translations, and distribution; interview stakeholders; collaborate with designers and media teams; ensure messaging aligns with corporate voice and reputation pillars. Drive process improvements, document workflows, and support multi-audience strategic communications with speed and accuracy. Requires strong AP-style writing and 5+ years' experience.

Senior communications lead owning external affairs and stakeholder communications. Develops public affairs, policy, coalition, and community-impact strategies; advises leadership; manages agency partnerships; monitors policy landscape; measures stakeholder sentiment and narrative penetration.

Develop and execute integrated communications plans for enterprise initiatives. Advise leaders, craft multichannel messaging (internal/external), manage projects, measure impact using analytics, coordinate cross-functional teams, and support executive communications and issues management.

Lead enterprise consumer social strategy, governance, and platform portfolio across five brands. Build content architecture, publishing standards, and scalable response operations. Enable business units through cross-functional partnership, measurement linking social activity to business outcomes, and pilot emerging platforms. Manage a small team and oversee tools, compliance, and escalation protocols.

Develop and execute integrated internal and external communications plans, advise business leaders, produce multi-channel content, measure impact using analytics and AI-assisted tools, manage projects and stakeholder relationships, and support executive and crisis communications within a healthcare enterprise.

Lead cross-functional planning and execution of CMX campaign projects, manage budgets and timelines, standardize processes and SOPs, optimize workflows, track KPIs and produce stakeholder reports, and drive performance improvements across marketing and communications operations.

Lead enterprise storytelling and editorial strategy, owning the Annual Impact Report and long-form content program. Set editorial standards, run the editorial calendar and production pipeline, advise stakeholders, coordinate cross-functional content planning, and use performance data to measure and improve narrative impact and reputation.