Jobs at GuideWell

Lead enterprise AI governance, risk management, and Responsible AI adoption. Oversee AI inventory, policy, risk lifecycle, regulatory compliance, vendor assessments, and integration of governance into business workflows. Partner with Legal, Compliance, Security, PMO, and business units to prioritize AI initiatives, report metrics and ROI, and advise executives and boards.

Analyze large claim datasets and AI-tool outputs to identify high-risk billing/payment trends, advise stakeholders and executive leadership, oversee reporting and monitoring, recommend and implement claim payment controls, lead communications, and act as Product Owner for AI-driven claims mitigation tools and related process improvements.

Design and administer comprehensive employee benefits using data and market benchmarking. Manage medical, dental, vision, retirement, FSA/HRA, COBRA, FMLA, and vendor relationships. Ensure regulatory compliance, run open enrollment and RFPs, reconcile plan billings, maintain eligibility feeds, lead projects and software rollouts, and educate employees on benefits.

Lead research and listening for a specific audience: design and run primary research, integrate listening signals, synthesize quantitative and qualitative insights, and deliver timely, decision-oriented recommendations while coaching analysts and partnering with enterprise stakeholders.

Manage and oversee accounting functions including financial statement preparation, complex journal entries, reconciliations, compliance with accounting standards, audit support, supervising and mentoring junior staff, providing technical accounting guidance, and delivering financial analysis and recommendations to management.

Manages enterprise Apple technology environments, including macOS, iOS, and iPadOS installation, configuration, monitoring, administration, troubleshooting, patching, migration, and compliance. Designs and implements Jamf-based MDM, zero-touch deployment, security, and automation solutions; develops Bash and PowerShell scripts; resolves escalated incidents; supports large, multi-site environments; contributes to architecture, disaster recovery, and process improvement; and provides on-call support.

Owns product backlog execution by translating product strategy into user stories, prioritizing features, leading agile ceremonies, coordinating testing and UAT, accepting completed work, managing dependencies, planning releases, resolving blockers, and supporting continuous improvement. Partners with Product Managers, scrum teams, technical stakeholders, and business stakeholders to deliver high-value user experience initiatives and maintain product requirements and delivery quality.

Installs, configures, monitors, administers, troubleshoots, and maintains enterprise technology solutions, with emphasis on macOS and iOS device management. The role manages JAMF Pro environments, system upgrades, migrations, application deployments, alerts, escalations, reporting, scripting, disaster recovery activities, and infrastructure standards. It collaborates with IT and business partners, supports complex implementations across multiple sites, and provides on-call support. Healthcare compliance experience and strong systems administration skills are required.

Serves as a clinical liaison between strategic accounts and health plan teams, analyzing cost, quality, utilization, and clinical trends. Develops account-specific recommendations, benchmarks, reports, dashboards, and decision-support solutions. Presents findings to clients and collaborates with internal and external stakeholders to improve outcomes, retention, and satisfaction. Manages complex issues and projects while building relationships with groups, brokers, agents, and consultants.

Lead the research and listening work for a named audience: design and run primary research, synthesize quantitative and qualitative signals, translate findings into actionable recommendations, partner with senior stakeholders across the enterprise, maintain methodological rigor, and coach analysts to improve insights quality and business decision-making.

Leads enterprise-wide strategic initiatives for the Office of the CEO, defining program structures, objectives, workstreams, timelines, dependencies, risks, and performance measures. Coordinates cross-functional execution, resource alignment, process improvement, and mitigation planning across business units. Develops dashboards, executive summaries, and C-suite briefings while serving as a trusted business consultant and change agent in a matrixed environment.

Provide senior-level communications consulting to leadership, develop and lead strategic messaging, serve as department communications lead and spokesperson, synthesize data to advise on risks and options, and support stakeholder engagement, reporting, and occasional staff coaching or oversight.

Process and review vendor invoices, ensure accurate coding and approvals, handle payments (checks and electronic), reconcile vendor statements, resolve payment inquiries, support month-end close and audits, and improve accounts payable processes.

Manage an actuarial team and produce actuarial analyses for pricing, reserves, trend analytics, gross margin and financial reporting across ACA, Medicare, and Group lines. Participate in rotational assignments, represent actuarial in cross-functional workgroups, and support pricing, reporting, and analytic initiatives.

Lead enterprise security strategy for AI and cloud: design secure AI/ML architectures, enable secure cloud migrations (on‑prem to AWS/Azure), implement zero‑trust and IAM, secure data pipelines/APIs, establish governance and compliance (HIPAA/NIST), mentor teams, and drive audit‑ready security controls across AI and hybrid environments.

Lead a multi-tier issue management organization to identify, root-cause, document, and resolve recurring and high-impact issues. Govern continuous improvement and visual management, drive upstream process changes with stakeholders, report KPIs and trends to leadership, manage outsourced partner performance, and build organizational capability through coaching, talent development, and succession planning.

Paid 11-week, in-person summer internship contributing to a real healthcare analytics project. Interns will analyze healthcare data, build visualizations or tools, surface actionable insights, and present findings while collaborating with analysts and a dedicated manager on the Jacksonville campus.

Provide senior-level communications consulting to leadership: develop messaging, presentations, and spokesperson materials; advise on strategy, risks, and impacts; influence stakeholders and may manage a small team and oversee reporting and evaluation.

Design, operate, and evolve multi-cloud and hybrid network architectures (AWS/Azure/GCP). Lead connectivity, segmentation, routing, security enforcement, observability, automation (IaC), incident response, and mentor engineers. Manage enterprise switching/routing/wireless platforms, troubleshoot complex issues, and participate in on-call rotations and audits.

Manage renewals for mid-market employer groups (50-499), coordinate marketing and enrollment efforts, maintain agent and client relationships, educate agents on products/processes, and drive retention and renewal goals through proposals, RFP influence, and enrollment support.