Jobs at GuideIT

Provide in-person end-user computing support for VIP and general users, manage service desk tickets, troubleshoot hardware/software, administer AD and MDM, maintain IT asset inventory, support projects, mentor junior staff, and provide on-call and occasional travel support.

The Clinical Application Support Analyst provides support for eCW applications, documenting incidents, assisting with changes, and engaging with healthcare staff to ensure high-quality service.

Manage and support network infrastructure including routers, switches, firewalls, VPNs, load balancers, and QoS. Perform installations, maintenance, monitoring, patching, capacity planning, change management, and SLA-based technical support. Collaborate with security team, document configurations, and support Windows Server, AD, cloud integrations, and messaging systems.