Teams at GuideIT

Manage and support network infrastructure including routers, switches, firewalls, VPNs, load balancers, and QoS. Perform installations, maintenance, monitoring, patching, capacity planning, change management, and SLA-based technical support. Collaborate with security team, document configurations, and support Windows Server, AD, cloud integrations, and messaging systems.

The Clinical Application Support Analyst provides support for eCW applications, documenting incidents, assisting with changes, and engaging with healthcare staff to ensure high-quality service.