Teams at GT Independence

Conducts enrollment for individuals and their support networks, verifies documentation, maintains confidentiality and HIPAA compliance, improves enrollment processes, and conducts outreach to community partners, referral sources, and stakeholders to expand program access.

Conducts enrollment for individuals and their support networks, ensuring documents are complete, accurate, confidential, and HIPAA compliant. Identifies process improvements, maintains administrative records, and performs outreach to community partners, referral sources, and stakeholders to support enrollment growth and service accessibility.

Manages a business operations unit by monitoring performance metrics, improving processes, overseeing caseload distribution, ensuring compliance, developing staff, maintaining State agency relationships, resolving escalated complaints, and reporting program effectiveness to leadership.