Teams at Gravity Haus

Lead Front Desk Specialist provides front desk hospitality, F&B service, and on-shift leadership. Duties include guest check-in/out, PMS and POS use, beverage preparation, member engagement, event support, and coordinating across operations to ensure service standards.

Serve as the primary guest-facing representative: manage check-ins/check-outs and reservations via PMS, handle guest communication and billing, coordinate with operations teams, promote membership and community events, curate member experiences, maintain front desk operations and records, and support guest satisfaction and safety standards.

Greet and assist guests and members, manage check-ins/check-outs and reservations via PMS, handle guest communications and billing, coordinate with operations teams, promote membership and local experiences, maintain a tidy front desk, and support events and community engagement.