Jobs at Granum

Provide tier 1 B2B SaaS support through phone, email, chat, and ticketing systems. Troubleshoot and resolve customer issues, evaluate and escalate product bugs, contribute to knowledge-base content, improve support processes, and collaborate cross-functionally while delivering timely, empathetic assistance.

Own full-cycle recruiting for high-volume SDR, onboarding, and support roles. Responsibilities include proactive sourcing, outbound outreach, candidate screening and closing, maintaining warm talent benches, updating Greenhouse pipeline data, and delivering a strong candidate experience. The role partners with the Talent Acquisition Specialist and VP of People & Culture while supporting in-house recruiting capability and leveraging AI and modern sourcing technologies.

Leads and scales an outbound Sales Development Representative team by coaching calls, managing quotas and funnel performance, hiring and ramping new reps, improving sales sequences, and developing talent. The manager partners with Marketing, Enablement, and Account Executives to strengthen messaging, training, handoffs, pipeline quality, and sales strategy while building a high-performance team culture.

Own the full SaaS sales cycle from outbound prospecting through negotiation and close. Build territory plans, generate self-sourced pipeline, conduct consultative discovery, deliver ROI-focused demos, negotiate with owners and operations leaders, maintain Salesforce hygiene, forecast accurately, and partner with Marketing, Product, Sales Engineering, and Onboarding. The role also involves testing outbound strategies, using AI to improve productivity, and shaping the company's go-to-market playbook.

Own outbound prospecting in a high-volume SMB environment, cold calling and qualifying leads for Sales Executives. Build relationships with landscaping, tree care, and snow removal businesses, maintain an accurate CRM pipeline, track KPIs, collaborate with the SDR Manager and Sales team, and represent Granum at trade shows in Canada and the U.S. approximately once per quarter.

Conduct high-volume outbound prospecting and cold calls, qualify landscape, tree care, and snow removal operators, and build sales pipeline for Sales Executives. Track KPIs in the CRM, collaborate with the SDR Manager, refine outreach strategies, and represent Granum at quarterly trade shows in Canada and the United States. The role is designed as a launchpad for a long-term sales career.

Granum is seeking enthusiastic talent to join their network for future job opportunities in a collaborative and growth-oriented culture dedicated to improving the green industry. Candidates should be adaptable and eager to learn.