Teams at Grand Canyon University

Provides onsite IT help desk support to university staff, students, and faculty by diagnosing hardware, software, email, printing, networking, telecommunications, and application issues. Documents interactions, troubleshoots and resolves incidents, escalates requests, performs system maintenance and upgrades, and educates users on hardware and software. Supports Lenovo laptops, Macs, peripherals, printers, and audiovisual equipment while working at least 15 hours weekly.

Supports social media reporting, strategy development, content creation and editing, stakeholder meetings, recruiting-system updates, and coordination with department leadership. The intern tracks progress, identifies issues, and helps promote the university, student interests, and enrollment strategies through social media.

Supports recruitment for the Colangelo College of Business through student-facing events, presentations, campus tours, phone appointments, webinars, and social media. Provides program information to prospective students and families, records recruiting activity in systems, supports fellow student workers, and coordinates with supervisors. The role requires strong communication, organization, multitasking, teamwork, and occasional evening or weekend work.