Teams at GRAIL

Design, build, test, deploy, and operate cloud-native backend and full-stack applications supporting GRAIL’s commercial healthcare products. Develop Go services on AWS and Kubernetes, maintain React interfaces, design scalable microservices, improve reliability and observability, participate in on-call operations, and contribute to CI/CD and testing practices. Partner with product and clinical teams, lead technical designs, mentor engineers, and build software compliant with regulated healthcare requirements.

Own centralized event operations, logistics workflows, inventory fulfillment, courier dispatch, partner coordination, SLA compliance, reporting, and Salesforce administration. Provide remote operational support for clinical events, troubleshoot urgent shipping issues, and travel up to 25% to support large, high-risk, or rapidly growing onsite events. Coordinate with logistics partners, clinics, field teams, and external vendors while identifying workflow improvements and maintaining participant experience.

Conduct outbound prospecting through calls, email, LinkedIn, and automation tools to generate leads and schedule meetings with employer, labor, payer, insurer, and first-responder organizations. Maintain CRM records, manage marketing-qualified leads, support sales teams, and grow into managing midmarket opportunities through closure. Track activity goals, follow up persistently, provide market feedback, and build relationships with executive, clinical, and HR/Benefits leaders.