Jobs at Gradient Inc

Supports the compliance team by communicating with clients, internal teams, partners, and vendors. Maintains client records, processes invoices and payments, files documents, manages fuel tax processing, prepares USDOT updates, follows up on workflows, and provides colleague support. The role requires strong communication, organization, Microsoft Office proficiency, administrative experience, and willingness to learn new software.

Supports the compliance team by managing client relationships, communicating regulatory information, identifying client needs, and providing solutions. The role coordinates with drivers, client representatives, employees, vendors, and third-party partners through phone, email, and fax while maintaining accurate processes and delivering excellent customer service.

Provides primary onsite IT support for employees, resolving Level I and II issues involving workstations, phones, peripherals, accounts, Microsoft 365, LastPass, and business applications. Administers user access, licenses, mailboxes, groups, passwords, and MFA. Supports onboarding and offboarding, maintains IT documentation and asset inventories, and assists a remote Systems Administrator with infrastructure installation and troubleshooting across two locations.